We think big. And act bigger. Stay versatile and interconnected. We approach everything with an inventive spirit and rigorous mindset. Individually we’re great, but as a team we’re unstoppable. Together, we seek out opportunities, frame problems and solve complex challenges. Our collective brilliance exposes breakthroughs. Our capability unleashes creativity. We pursue a new perspective and deliver a new kind of ROI.

Zenith Global are the central team, primarily based in London, supporting our local Zenith markets, leading new business efforts, developing thought-leadership, and driving network development for our 250 offices across 95 countries with over 8,000 staff worldwide.

 
We house a large team of multi-faceted communications planners, digital and innovation specialists and client leadership teams. Our global client portfolio comprises a range of category leaders including Reckitt, TikTok, Edrington, Coty, Electrolux and Nestlé.

Our values

Driven by detail - We’re obsessed with every detail. The insight we gather helps us solve complex challenges and transform our clients’ businesses. It’s our job to know the detail so we can make our clients’ lives better.

The inventive spirit - This spirit is what sets our people apart from others in the industry. Our desire to find, create and develop new approaches and platforms to transform our clients’ businesses is where the magic happens.

Never give up - We’re our clients’ partners. So their goals become our goals. We do everything we can to not just meet those goals, but surpass them.

Our personality

Positive - We look for opportunities and celebrate solutions – we’re the type of people that make things happen.

Straight Talking - We put growth first and focus on the end result. This means keeping it simple and being confident in our insight.

In it together - We’re natural collaborators. We seamlessly work together – with our own brilliant specialists and with our external partners – to deliver better results for our clients.

About the client:

Reckitt is a world leading consumer health & hygiene organisation and includes some iconic household name brands across its portfolio, including Durex, Finish, Strepsils, Dettol, Vanish, Enfamil, Nurofen and Gaviscon.

Since 2010, Zenith has been one of Reckitt’s global media agencies of record and our relationship spans global and local in-market assignments.

Globally our assignment covers advanced digital consultancy, including digital buying, eRetail and Commerce Media, technology, ad operations, Google Marketing Platform reseller services and multiple industry first initiatives aimed at delivering on the client’s 2025 vision and beyond. We are also responsible for managing the global commercial engagement with Reckitt and are the lead agency for Publicis Groupe’s overall services to Reckitt, including the Epsilon Customer Data Platform.

Locally, our in-market assignments span across the entire media landscape including TV, Print, Digital, Commerce and New- Age Platforms for the client’s key markets including the US, UK, Australia, Germany and numerous other markets.

The Global Account Manager is a key member of the team and works closely with the Global Business Director.

The Global Account Manager will be responsible for delivering on key strategic projects and will be the key contact with global Reckitt clients as well as external partners and colleagues across the Publicis Groupe and local Publicis teams around the world.

Reckitt is a marquee Publicis Media account and a client with high expectations, demanding excellence, innovation and first class thinking. This role is an opportunity to work with one of the most successful FMCG businesses of the last 15 years and partner with the client to deliver the world’s best digital marketing program.

Responsibilities:

This role will have the following responsibilities:  

• Account Management
  • Lead a strong, trusted and valued relationship with client and local market leads
  • Be the key point of contact and support for client, local market & global teams
  • Coordinate global requests to ensure the task is completely in a timely and accurate manner
  • Prioritise and manage a range of regular deliverables as well as ad hoc requests with agility, flexibility and a can-do attitude.
  • Project Management and coordination of Competitive deep-dives and Quarterly Business Reviews.
  • Build strong relationships with local Zenith teams to help keep the global team up-to-date on media campaigns, processes and client relationships across all markets
• Strategic Projects
  • Be the bridge between client teams and internal Publicis Practices team
  • Understand the media, tech and retail maturity roadmaps outlined for the client and work with stakeholders to ensure progress
  • Support the activation teams, business teams and global client lead on projects
  • Active involvement in Adtech, Retail, Commerce and Digital initiatives and ensure project delivery and success
• Team
  • Work closely with Global Business Director and Digital Hub Lead; to support across all areas of business as required
  • Take the lead on day-to-day account management and proactively help to drive
  • efficiencies in daily tasks. Proactively propose improved processes and ways of working
  • Learn about the agency, how the business works and the various disciplines within it, as well as the broader media industry
  • Prioritise training sessions and on the job learning to further develop core skills

• Experience in account management; global client responsibilities are valued, though not essential
• Strong knowledge of AdTech, Commerce and Media channels
• Strong people management, project delivery & organisational skills
• Strong communication skills – both written and oral skills ;  be able to communicate clearly across senior and mid-management stakeholders
• Dynamic and strong headed with the ability to challenge status quo and champion a new proposition
• Willingness to learn, take up new initiatives and excel in unstructured situations

What You Will Get:

• Private Healthcare for you and your family
• Work Your World for up to 6 weeks a year
• A very rich Family Friendly policy
• Birthday Day Off
• Season Ticket Loan
• Work From Home Allowance
• Flexible working
• Volunteering Leave
• Generous Pension
• Income Protection Plan
• Summer Fridays early finish

At Zenith Global, we believe that fostering an inclusive culture where all talent can thrive makes our company stronger and help drive invention in the work we do for our clients better. We also believe it enables a greater idea exchange that fuels innovation and best reflects diverse consumer experiences.

We are committed to encouraging our talent to participate in Publicis Groupe’s wide variety of talent engagement and inclusion programming, which includes professional development experiences and participation in the company’s many business resource groups. These include VivaWomen!, Égalité, MOCA (Men Of Colour Alliance) and more than a dozen others that are thriving across our network.

Through advocacy, education and inclusion we foster greater collaboration among our people, which in turn inspires work that provides better experiences for our clients and their consumers.