• Managing the day-to-day client relationship and communications between the agency and the current clients.
• Support the Associate Business Director / Business Director to develop and produce effective communication strategies for clients, in line with their business objectives and marketing requirements. 
• Collaborate with cross-functional teams (from the agency and/or from the group) across multiple clients/projects in a fast-paced atmosphere to ensure cohesive and efficient campaigns
• Monitor closely the communication trends and in charge of competitive audit/reports
• Identifying new business opportunities with current clients while managing allocated resource teams.
• Supervise, inspire and guide the executive team members.

Main Tasks

Technical & Product

• Strong understanding of the advertising and media industries and the role of communication strategy within them.
• Maintain a solid understanding of client’s business (industry, market, product) and their competitors and be able to transform key learnings into strategic inputs
• Develop an excellent daily client relationship and foster consulting opportunities wherever possible
• In-depth knowledge of agency capabilities, processes, and tools

Business Acumen & Operational Efficiency

• Manage the day-to-day relationship with our internal & external teams
• Ensure that all key supporting assets are consistently up-to-date and driving a productive outcome (agendas, contact reports delivered timeously with key deliverables and then drive out those deliverables to the agreed timings) 
• Oversee and run team status meetings to align internal and external stakeholders on the priorities and goals of each meeting/project 
• Manage expectations, time, and quality standards, and secure agreement of clients and team members with strong attention to details
• Demonstrate ownership and confident management of multi-projects for multiple clients on multiple markets - as well as internal stakeholders
• Work together with your full team across Traffic, Strategy, Content Marketing, Creative, Production, Development, etc. to deliver high-quality work 
• Good understanding of the production ecosystem, milestones and requirements
• Seamlessly manage multiple stakeholders across multiple clients/markets under the guidance of your Business Lead / Business Director / Associate Business Director

• Bachelor's degree in marketing advertising, or a related field
• A minimum of 5 years of experience, preferably within an experience in communication, digital or media - agency or direct clients. 
• Understanding of social media