FKA applies the ‘formerly known’ to an industry and way of working that needs to be reinvented. Working at the pace of culture, we create modern brand experiences for those that are poised to make their boldest moves yet. Our integrated Social + CRM approach is the accelerant that blends culture with consumer connectivity, closing the gap to build loyal followings. FKA’s proprietary loyalty/relationship index fuels clients with insights about their consumers, sharing the “why,” and not only the "what.”

With nearly half of the FKA staff consisting of people of color—and founded and led by women—we represent today’s customer, not just from a plethora of research and data but by personal experiences. FKA partners with brands like Verizon, Pop-Tarts, MAC, Audi, Taco Bell, JIF, MeowMix, and others who are ready to simplify the chaos and imagine what’s next.

FKA is looking for a Project Manager to join the team. As the Project Manager, you will be responsible for managing workflow of CRM projects. Handles CRM campaigns and/or smaller projects end-to-end, such as scheduling/timeline creative development and management, and talent resourcing.

Responsibilities

• Proactively manage small to mid-sized projects independently, ensuring all project tasks are accomplished timely, accurately and within budget, while exceeding client expectations.
• Responsible for internal project tasks – project and resource scheduling, campaign status tracking, change management requests, risk assessment/management.  
• Anticipate, identify, and communicate issues/risks and seek partnership/guidance from fellow Project Management team to assist in mitigating any issues.
• Assess project needs, prioritize, streamline and set clear expectations for tasks and deliverables with working team, communicating clearly to the team and providing proper materials/documentation when necessary.
• Proactively identify areas for process improvement and efficiencies; suggest/implement solutions.

• 2+ years of relevant experience or transferrable skills in project management; preferably in a fast-paced agency environment.
• Digital marketing process experience; specifically, omni-channel preferred.
• Strong communication and attention to detail with the ability to multitask, cross-functionally.   
• Excellent organization and communication skills, particularly in conjunction with work-flow steps and internal processes.
• Positive, team-player attitude with strong listening skills and the ability to tactfully communicate position on relevant issues to reach team consensus.
• Experience with Jira (or other project tracking tool), direct mail, email process and deployment tools such as Adobe Campaign (including Marketo), Responsys, SalesForce, Acoustic, etc. is a plus.

The Power of One starts with our people!  To do powerful things, we offer powerful resources.  Our best-in-class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements
• ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
• Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Formerly Known As is an Equal Opportunity Employer.  Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

All your information will be kept confidential according to EEO guidelines.

Compensation Range: $58,500 - $92,000.  This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off.