FKA applies the ‘formerly known’ to an industry and way of working that needs to be reinvented. Working at the pace of culture, we create modern brand experiences for those that are poised to make their boldest moves yet. Our integrated Social + Commerce + CRM approach is the accelerant that blends culture with consumer connectivity, closing the gap to build loyal followings. FKA’s proprietary loyalty/relationship index fuels clients with insights about their consumers, sharing the “why,” and not only the "what.”

With more than half of the FKA leadership consisting of people of color—and founded and led by women—we represent today’s customer, not just from a plethora of research and data but by personal experiences. FKA partners with brands like Verizon, Pop-Tarts, MAC, Audi, Taco Bell, JIF, MeowMix, and others who are ready to simplify the chaos and imagine what’s next.

The SVP, Account Director will play the lead role in establishing and strategically driving critical client relationships.  They hold accountability for the health of those relationships and associated businesses managing a portfolio of around $15 million with potential growth to $25 million. Candidate must have a comprehensive understanding of the client’s organization from its engines of profitability to its competitive framework.  The SVP, Account Director will also work to identify new business opportunities that regularly arise within the client’s portfolio of brands as well as participate in new business initiatives with the Business Development team.

This role will be Hybrid where you will be asked to be onsite in the Publicis Groupe/FKA office (NY or Atlanta) or Client’s work site for a portion of the week.

Your Responsibilities:

• Constantly look for opportunities to further improve the health of the line of business to which you are assigned; uncover opportunities and grow business through strategic leadership, client/category expertise, and consistent delivery of good work.
• Serve as a trusted advisor, alternately driving strategic and tactical thinking for technical, business, and operational initiatives across client organization.
• Drive thought leadership within both the client organization and FKA, and present examples of innovation, programs, and trends to inspire the internal team and clients.
• Provide strong POV as the work goes into the engine at major milestones and when it becomes the final product to determine if it delivers on the objectives and strategy set forth initially.
• Investigate and assuage client concerns related to agency and work to resolve them with the appropriate cross-functional leads.
• Promote an open working environment where opinions, views, and ideas can be shared.

• 15+ years of relevant experience – can include solutions consulting, brand management, technical account sales, and account management; at least 8+ years of experience in an agency environment with a mix of digital and traditional.
• Executive client-facing management and communications experience.
• Branding as well as CRM/direct response experience.
• Cross-channel/omni-channel sales and marketing experience required.
• Cross-functional experience (strategy, creative, media, analytics, technology, social, finance).
• May require regular overnight travel (up to 75%).

The Power of One starts with our people!  To do powerful things, we offer powerful resources.  Our best-in-class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements
• ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
• Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Formerly Known As is an Equal Opportunity Employer.  Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

All your information will be kept confidential according to EEO guidelines.

Compensation Range: $167,000 - $299,500. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off.