Leading global production and post-production company is seeking a Client Concierge to support the customer-facing Studio Services team in London.  Responsible for creating a premium but welcoming atmosphere for clients and staff alike, the Client Concierge will ensure the smooth operation of the company’s studio facilities and the successful interaction with its clients.  The ideal candidate for this position will be charismatic, highly organised, and have experience in the hospitality (or similar) industry.  The Client Concierge will report directly to the Studio Manager. Responsibilities include but are not limited to the following:

• Provide premium hospitality services for studio clientele in the feature film, television, and advertising industries
• Greet clients and create a lively, welcoming atmosphere while exhibiting professional and graceful demeanor
• Manage studio spaces on a daily basis: coordination with vendors, upkeep, presentation, and supply ordering
• Facilitate client requests and support company staff
• Manage and report changes to access control systems
• Relocate studio equipment and furniture as required
• Deliver and collect packages across London, with the ability to travel further afield as required
• Answer phones, transfer calls, and take/send messages
• Maintain food services, coffee/beverages, and kitchen/lounge
• Manage studio budgets strictly and carefully
• Interface with clients on a daily and ongoing basis to serve their projects and to build their relationships within the studio and with its artists
• Support producing team with special projects, as assigned
• Maintain safety, cleanliness, and security procedures onsite
• Support executive assistant with scheduling and time management
• Other duties, as required and assigned

Required qualifications and background:

• Outgoing, friendly personality and ability to thrive in a busy environment
• Strong aptitude for hospitality, networking, and client interaction 
• High attention to detail and superior organisation skills
• Excellent time management skills and ability to multi-task 
• Ability to "think on your feet" and problem solve
• Film, television & entertainment experience or desire to work within the post production industry a plus but not required

All your information will be kept confidential according to EEO guidelines.