Account Director - PR and Policy

  • Full-time

Company Description

Who we are

Langland, a Publicis Health company, is the only health communications agency that thinks further across Clinical Trial Experience, Medical Strategy & Education, Public Relations & Policy, and Advertising, to create unique value with visionary clients.

What we believe

Health brings us together. In the diseases we suffer, the medicines we create, and the causes we champion, health shows us our collective humanity. When we break the barriers that divide us, when we think further, we can create healthier futures, together.

A passion for craft

Having expert thinking is only part of our story. To ensure excellence in everything we make, we have centred our disciplines around three essential crafts: science, strategy and creativity.

Job Description

The Langland PRP team is looking for an ambitious and experienced Account Director to join our team. As an Account Director, you will have primary responsibility for the strategic development and direction of a portfolio of accounts. You will also play a leadership role within the wider Client Services department and may have responsibility for directing and developing a small team.

Responsibilities:

  • Define and own the strategy for the client and manage the client within the scope of work (SOW)
  • Run client health checks, service reviews and contribute to Quarterly Business Reviews (QBR’s)
  • Partner with the project management team to ensure successful delivery of projects within time, budget and scope
  • Influence the client with regards to their marketing strategy and lead client meetings to drive client agenda
  • Drive creative excellence and identify opportunities to grow accounts through cross-sell/up-sell
  • Work with project team and client to agree on budget, scope, and timeline
  • Responsible for revenue forecasting and delivery
  • Have oversight of purchase orders, ITI, PO, invoice approvals and SOWs reconciliation
  • Ensure the team effectively manages the finance reporting/trackers both for fee and out of pocket costs
  • Own the overarching relationship with the client and ensure stakeholder management at all levels
  • Lead continuous improvement initiatives as projects progress and conduct post-project completion reviews to identify areas for continual improvement
  • Be the leader of the direct team (people management) and lead a virtual team of those responsible for client deliverables outside of the immediate function
  • Manage any GDPR project issues and ensure data policies are internally ratified within SOW/Contract
  • Communicate internally/externally in a timely, clear and concise manner
  • Be comfortable having difficult conversations within internal teams and facilitate open and transparent communication, supporting the team as needed

Requirements:

  • Solid background working with pharmaceutical clients and demonstrable skills of working on a large variety of global projects and multiple accounts
  • Experience managing direct reports and ability to build good relationships with senior management
  • Exceptionally strong verbal and written communication skills
  • A credible voice to both clients and internal stakeholders
  • Ability to thrive in a fast-paced environment with tight deadlines and fast-moving projects
  • Proven track record of delivering award-winning public relations and integrated campaigns
  • A sense of purpose and strong storytelling skills
  • Dedication to changing how people see the world of healthcare
  • Experience in a similar role within a creative agency

At Langland, we offer a close-knit and ambitious team culture, personal and professional development opportunities, and collaboration across our four health disciplines. If you are ready to join our team and make a difference in the world of healthcare, please apply!

Additional Information

An inclusive workplace

The more diverse our team, the more imaginative, intelligent and inspirational our culture and our work will become. Here are some of the ways we help promote diversity at Langland.

Recruitment

·       Diversity & Inclusion management

·       Anonymised CV submissions

·       Mandatory unconscious bias training

·       Career and school programmes to build industry access for people from mixed socio-economic backgrounds

Culture

·       Support communities for women, LGBTQ+, BAME employees and their allies.

·       A mental health programme which includes free HeadSpace membership.

Future

  • CSR is central to our ethos and work moving forwards

Publicis Groupe has committed €45 million to diversity, inclusion and social injustice within the network As part of our dedication to create an inclusive and diverse workforce, Publicis Groupe UK is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity or religion. We are committed to providing reasonable adjustments for employees with disabilities and for candidates in our application process. If you need assistance or adjustment due to a disability, please contact us.
 

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