Senior Account Director - 10 month FTC

  • Full-time

Company Description

We are PG ONE.

We are the ideas, production and media for over 30 of the world’s most known and loved brands from the world’s biggest advertiser, P&G (Procter & Gamble).

When you see Pampers, Gillette, Head & Shoulders, Fairy, Ariel, Always & Braun to name a few, that’s us.

We are made differently to conventional agencies as we believe in the power of togetherness. Under one roof you’ll find creatives, designers, strategists, account teams, producers, project managers, data scientists, PR & advocacy teams and media talent, all working as one. 

And you’ll find a culture of pushing new boundaries to solve the most complex business challenges. We call this culture “Dare to be Different” and we are very proud of it. Because we know you have to keep breaking new ground, without fear, to be successful.

Job Description

This position is a 10-month Fixed Term Contract.

Account Management

  • Actively develop strategic proposals and pitch to clients
  • Oversee the delivery of campaigns, including client activities such as media events, seminars, workshops, round tables, content creation, partnerships, competitions and product launches
  • Excellent understanding of the media landscape with an extensive network of journalist contacts
  • Excellent understanding and experience of influencer marketing, including experience of partnership negotiation and overseeing content creation
  • Overseeing the creation of materials for client programmes including strategic launch plans, press releases, media advisories, influencer briefs, contracts, interview briefing notes, agendas, logistics documents and media reports
  • Building strong client relationships at a senior level, attending client meetings and calls as required
  • Hold regular account review meetings to ensure client service standards are maintained
  • Overseeing client reporting and campaign evaluations
  • Overseeing the management of clients’ social media channels and ensuring the team respond to consumer comments and queries as appropriate
  • Building strong relationships with internal PG ONE colleagues, representing the MSL team and actively participating in internal meetings

Financial Management

  • Excellent understanding of commercial needs of agency and financial requirements of clients
  • Overseeing budget management, staffing and servicing levels to ensure continued profitability and utilisation on accounts
  • Ensuring that clients are invoiced correctly and budgets and expenditure closely tracked

Client Management

  • You will be the account lead, working closely with your team and clients to deliver campaigns on time and within budget
  • You will be responsible for identifying any client/ budget/ team issues in a timely manner and working with to resolve
  • You will be a source of knowledge, ensuring that clients are kept abreast of current industry events and news

Team Management

  • Attend regular meetings with the account team (and with wider experts where applicable) to ensure campaigns are progressing on time and budget
  • Responsible for motivating and mentoring junior team members, and leading by example
  • Helping to ensure existing and new team members are effectively inducted, trained, developed and motivated to deliver the best work for our clients

Strategic Thinking

  • Developing strategies and contributing strategic insight into the handling of client issues and crisis
  • Building relationships with and leveraging PG ONE’s internal experts in order to upsell services to existing clients across the business
  • Developing and presenting strategies at client and team meetings

Agency Ambassador

  • You will act as an ambassador for the division and for PG ONE as a whole by proactively developing relationships - both internally and externally - to help raise PG ONE’s profile
  • You will support local teams across the UK and internationally where relevant, ensuring they manage local client relationships and deliver best-in-class work in line with the PG ONE standards

Qualifications

  • Experienced working within PR / Communications agency, ideally working with brands in both the UK market and across EMEA
  • Experience in similar roles within a large communications agency environment and working across large accounts; will entertain smaller businesses and agencies depending on skillset 
  • Experience at managing multi-stake holder accounts

Your Personal Qualities

  • Ability to add value and make a real difference
  • Organised, meticulous about keeping promises and meeting deadlines, with excellent attention to detail
  • High energy and able to multi-task, with a real ability to quickly prioritise across a number of projects
  • Ability to work in an agile manner and adapt to changing requests
  • A proven team player, with the ability to empathise with clients and remain flexible in achieving goals, as well as mentoring junior team members
  • Competent in Excel, Word and PowerPoint
  • Excellent written English
  • Digitally savvy, active on social channels and passionate about PR and communications

Additional Information

Diversity and inclusion is a core part of who we are at PGOne. We’re committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group – whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn’t just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work. We are committed to providing reasonable adjustments for employees with disabilities and for candidates in our application process.  If you need assistance or adjustment due to a disability, please contact us.

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