Staffing Partner - Associate

  • Full-time

Company Description

Publicis Sapient is a digital transformation partner helping established organisations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

Job Description

Do you LOVE puzzles?  Do you enjoy working directly with employees, business leads and client teams to help ensure project SUCCESS? 

Then this is an AWESOME role for you!

As a Staffing Partner at Publicis Sapient, your primary responsibility is to support the success of our business through leveraging talent in the most efficient way possible, while balancing individual career aspirations and growth desires. You will balance multiple high-priority assignments while developing partnerships across the business to provide the highest level of customer service, ensure revenue, profit and growth goals are achieved through balancing optimum deployment of existing people and execution of robust fulfilment strategies. You will leverage your exceptional project management and people skills to promptly deliver high-quality staffing solutions.

Key Responsibilities:

  • Solve for fulfilment challenges, risks and escalations by providing talent options through collaboration with business and capability leadership teams as well as talent acquisition
  • Oversee the direction, fulfilment, and reporting of day-to-day staffing requests
  • Analyse availability and account prioritisation against near term pipeline to strategically place talent in the most effective roles (both for the business and the individual)
  • Focus on employee skills, aspirations and career goals when casting
  • Deliver high quality staffing solutions promptly
  • Use a data-driven approach to achieve goals 
  • Build strong partnership/network relationships across the business to provide the highest levels of customer service 
  • Effectively balance multiple high-priority assignments & efficiently pool talent from multiple locations
  • Contribute to reporting for utilisation trends and forecasts
  • Maintain an inventory of core skills and track team members’ skills by proficiency, frequency, and context of use
  • Ensure new hires are equipped to make an impact on their projects by providing project-specific guidance/familiarisation
  • Maintain and communicate key information to Staffing Leads about current projects, pipeline and talent forecast and provide daily job status updates to team members

Qualifications

Your Skills and Experience:

  • 2+ years of Industry or Project/Program Manager experience; proven ability to manage complex initiatives to successful completion
  • Experience in managing or hiring creative designers, visual designer, UX and UI folks
  • 1+ years of Talent Management experience; ability to effectively manage in a “matrixed” environment
  • Excellent Excel skills (pivot tables, v-lookups, filtering, and sorting, etc.)
  • Ability to take complex issues or situations and present them in a simple and easy to follow manner
  • Excellent customer service skills including the ability to react appropriately in stressful situations and deal with difficult client situations diplomatically
  • Excellent negotiation and leadership skills operating with absolute professionalism and confidentiality
  • Strong organisational awareness and change management skills; time management and organisation/multi-tasking skills 
  • Relationship management and influencing skills
  • Proven ability to manage complex initiatives to successful completion
  • Knowledge of process improvement and facilitation
  • Strong communication and consultative skills at all levels
  • Service-oriented attitude (flexible, personable, approachable)
  • Ability to provide and receive feedback in a constructive manner
  • Team-oriented mentality and attitude

Additional Information

What’s in it for you?

  • We have got you and your family covered with 25 days paid annual leave (plus bank holidays), life assurance, dental insurance, income protection, critical illness cover, private healthcare for you AND your family (pre-existing conditions included), and a pension
  • We know the importance of health and wellbeing so offer you extensive retail discount offers and further reimbursement towards activities that contribute to a healthier lifestyle
  • Our beautiful Turnmill office is open
  • You can meet over a complimentary barista-made coffee and our teams have been busy replicating face-to-face social activities through learning languages virtually, yoga sessions, having a laugh at our online summer fairs and so much more
  • We are proud to actively invest in your learning through various learning platforms
  • Diversity and inclusion aren't just buzzwords. We offer an inclusive environment through our inspirational business resource groups and work with you to give back to the local community through CSR efforts

As part of our dedication to the diversity of our workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.

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