Starcom is the Human Experience Company; we believe that our clients’ competitive advantage lies in understanding people better, and acting on that understanding faster than the competition.

The future lies in bringing together media, creativity and data to create powerful experiences that will drive faster growth. We are the flagship Publicis Media agency to do this through our Power of One client teams that span clients such as Stellantis, P&G, Samsung, P&O and Visa.

We work differently to most agencies and base many of our models on consultancy ways of working to build a more agile workforce in this hybrid world. We complement our account teams with Squads – small teams that work for a short period to solve a specific brief. We hold cross discipline Sprints to crack client briefs at speed. These processes are designed to fuel high performance and fast results through collaboration.

Even in this most challenging period, Starcom has had an exceptional 12 months. We have welcomed brilliant clients such as Stellantis, Ferrero, Axa, KP Snacks and E.ON into the fold. Our client satisfaction scores are among the highest in the market, significantly above agency norms. We place a huge focus on our team and have driven flagship DEI and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential and we encourage everyone to make “Brave Plays” in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign’s Best Places to Work in 2021.

Starcom operates in over 100 markets across the world. We have very close ties to our global HQ in Chicago who encourage learning and sharing best practice with our colleagues around the world. We are part of Publicis Groupe.

Role Summary

The client is Western Union, a multinational financial services company specialized in money-transfer services. A recent client win for Starcom, the account is set to be incredibly dynamic to deliver on performance objectives of lead generation, traffic and awareness to its consumer audience. Activity runs across Social, Search and Programmatic channels in several markets in the EMEA region. The role of the Biddable Manager requires a highly motivated & technical person to lead day-to-day strategic management across the portfolio’s business, overseeing strategy development and execution whilst simultaneously delivering immaculate client service. 

Key Responsibilities

Deliver consistent performance and results for UK campaigns

• Demonstrate a strong understanding of the client’s products and services, competition, industry and marketing objectives; and be able to translate them into social and search strategies
• Overseeing budgeting process, creation of projections and allocation with internal account teams

Serve as day-to-day contact for mid-level clients

• Demonstrate strong communication skills – be the connective tissue between teams
• Contribute to client presentations and meetings, including presentation of data and results

Establish practices to ensure both consistency in team-work, along with flexibility to flourish under new ideas

• Identify gaps/inefficiencies in a timely manner and create improved processes
• Grow best practice training to inspire knowledge sharing within immediate team and outside
• Taking ownership of product strategy and testing

Who we are looking for

We are looking for an experienced Manager, to lead the strategic and tactical execution of the Biddable campaigns. The dynamic and fast-paced nature of Biddable demands a mix of analytical and creative skills in order to drive results across our client portfolios. Experience in managing Search, Social and/or Programmatic campaigns is essential. People management experience is desired.

The ideal candidate will have a passion for the digital industry and technology. They will be interested in understanding how consumers think, feel and behave in relation to products and services; and in how technology can enable brands to engage with and influence this behaviour. The individual will enjoy working with data and have very strong attention to detail. They will be a team player who is keen to learn and is results-driven. They will be ready to take responsibility for the effective implementation of activity within their accounts and be eager to share their knowledge with the wider team and be an effective mentor and role model to their team.

Pre-requisites for the role

• Paid Social/Paid Search/Programmatic related experience
• Strong analytical and problem solving skills
• Creative and inquisitive mind
• Team training and leadership skills
• Ability to effectively communicate with clients, particularly explaining technical concepts to those in non-technical roles
• Ability to manage and prioritize multiple projects and tasks simultaneously, across multiple internal and external stakeholders

Starcom is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity. We are committed to providing reasonable adjustments for employees with disabilities and for candidates in our application process.  If you need assistance or adjustment due to a disability, please contact us.

#LI-Hybrid