Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value

We are looking for a Product Director to support our growth within the Travel and Hospitality space. A successful candidate will lead and advise our clients and wider teams to define and deliver new propositions within our existing client accounts, as well as accelerate the outcomes we look to achieve through digital capability expansion.

As a Director, Product Management at Publicis Sapient, you will act as your clients’ trusted advisor in leading the overall business solution, vision, strategy, roadmap, and prioritization for a specific digital product, or products, within an engagement. You will collaborate with clients undertaking major Digital Business Transformation (DBT) engagements to understand their business, end-customer needs, and then constantly deliver value with fast increment cycles. 

Your Impact:

• Partner with client(s), strategists, experience leads, and enterprise architects, to frame business goals and value streams from which we can shape solution propositions that provide transformative business outcomes and customer experience
• Identify opportunities for new digital propositions within the Travel and Hospitality industry
• Establish Product Management leadership within the travel and hospitality industry
• Accelerate the outcomes we drive for our clients
• Develop large solution vision that aligns with the product vision, strategy, and industry compliance, by keeping customer at the center of everything we do while using design thinking tools
• Represent client while facilitating solution workshops with cross functional leaders where you identify new solution, organization business needs, and solution options
• Develop solution hypotheses iteratively based on user research, and industry and market trend analysis
• Translate solution vision into a product vision/roadmap containing well-defined, prioritized features that will realize the solution and value
• Validate and present the business case to the C – level executives and lead business reviews to ensure the team prioritizes the right features
• Serve as a voice of the customer among the cross-functional team, always understanding and representing the customer needs 
• Establish objective goals for the product with success and acceptance criteria using meaningful metrics, KPIs, and quantifiable business outcomes
• Masterfully apply Lean Agile practices and frameworks
• Collaborate with product managers, other solution managers, and cross-functional capability managers to ensure all product teams, to ensure alignment towards the same program increment (PI) objectives
• Collaborate with enterprise architects to envision and prioritize capability enablers
• Represent industry best practice and market trends to assist the client in maintaining competitive advantage
• Build and maintain a trusting relationship with the client, teams, and vendors; develop influence without authority
• Inspire, lead, and mentor, a high-performing team of Product Analysts to continually facilitate improvements in developing and enhancing best-in-class digital products and services

Your Skills and Experience:

• Deeply rooted in Agile, Lean, and continuous delivery principles that maximize flow of value with a passion to extend this understanding throughout the organization
• Demonstrated success creating large solutions, digital products vision, strategy, experience, and services - from capability identification, ideation to launch, including engineering and operational quality
• Experience working with a multi-disciplinary team on customer-focused products and services
• Proven ability in collaborating and leading Program Increment (PI) cycles
• Deep industry expertise in the Travel and Hospitality industry
• Proven ability to prioritize multiple demands and obtain buy-in from stakeholders
• Practice in workshop facilitation to cultivate ideation
• Ability to define financials, ROI, KPIs, and forecasts, with success leveraging data to make decisions about product feature increments
• Proven track record of working with senior client stakeholder and diverse teams as a servant leader and steward of economic and customer value
• Mastery in leading change and inspire others to change behaviors
• Influencer in continuous learning and innovation 

Set Yourself Apart With:

• Certified SAFe Product Owner/Product Manager designation
• Certified Agile Product Manager designation

We offer a competitive salary along with a range of benefits to support you and your family. You can find details here: https://publicissapient.mybenefitsguide.co.uk/simply-benefits-guide/cover/  

We also offer a hybrid and flexible working environment.