Director, Project Management

  • Full-time

Company Description

About Digitas Health

 

Digitas Health is the Agency of Now: the first global connected-health agency, purpose-built for marketing today. Digitas Health specializes in helping health brands navigate a complex and shifting media environment to create deeper, more relevant connections with their consumer and professional customers.  With offices in Philadelphia, New York, San Francisco, and London, it is a member of the world’s largest healthcare communications network, Publicis Health. As a member of this elite network, Digitas Health is also a member of the Paris-based Publicis Groupe S.A. (Euronext Paris: FR0000130577), the world’s third-largest communications group, second-largest media counsel and buying group, and a leader in digital communications.

 

Web: www.digitashealth.com | Facebook: www.facebook.com/digitashealth | Twitter: www.twitter.com/digitas_health

 

 

Job Description

The Director is an account team’s production lead! Ultimately responsible for the delivery of high-quality deliverables that power client satisfaction, meet business requirements, and balance client and agency economics. The Director leads a multi-skill (ie online and offline) team of project managers. This person owns project definition, scope monitoring, budgeting & timing at the account level. Career-manages a team of direct reports.

 

Key Responsibilities:

 

Knowledge

  • PM Approach: Ensures that the project management team utilizes a flexible project management approach
  • PM Technical Skills: Leads large teams to drive complex programs/campaigns to completion based on scope and budget. Well-versed in production needs; considered a specialist in multiple channels and understands other mediums well enough to be a strategic problem solver
  • Talent Selection: Demonstrates the ability to hire and retain highly capable people while cultivating diversity and career development
  • SOWs: Accountable for the accuracy of all team SOWs
  • Problem Solving: Team’s chief problem solver and talent choreographer
  • Agency process: Develops key operational tools (i.e. team or brand specific processes)
  • Growing Talent: Demonstrated ability to grow mid-level producer talent; able to effectively handle performance issues
  • Client finances: Collaborates (with Business Manager if available) to provide accurate and realistic cost-to-complete estimates and forecasts for assigned projects
  • Technology: Continuously learning technology. Advanced Microsoft Project and Excel ability. Solid understanding of today’s digital technologies

 

Strategy

  • Resource allocation: Reviews all projects across account to resolve resource and skill requirements; drives resource allocation management; ensures the right resources are cast to the need
  • Project Plans: Accountable for account-level master project plan creation and management.
  • Process improvement: Proactively sees opportunities to adjust processes for efficiencies
  • Quality Control: Structures and leads project status reviews; leads cross-team post-mortem sessions
  • Advising: Partners with account/ marketing team to provide appropriate and consistent communication directly to client(s) in an effort to clearly manage expectations
  • Risk Management: Leads large teams to develop and manage risk mitigation plans

 

Tactics and Execution

  • Agency Cost Management: Vigilantly seeks to optimize both agency services and internal resources
  • Internal Relationships and Team Leadership: Collaborative business partner to team capability leads
  • Management: Responsible for the career development of others
  • Execution: Prioritizes work in progress (WIP) with production and account teams to pull work forward and break bottlenecks
  • Vendors: Point of escalation for vendor management concerns
  • Scope Definition: Scopes and estimates complex, multi-channel engagements

 

Client Relationship

  • Relationship: Client-facing lead on issues related to production and project management
  • Client knowledge: Understands the client’s business and plans projects accordingly
  • Passion: Demonstrates passion for the brands and our work
  • Accountability: Owns vendor/partner relationships
  • Problem Solving: Able to drive difficult or complex production discussions with client and facilitate resolution
  • New Business: Production lead on new business pitches; identifies upsell opportunities
  • Communication and Writing: Uses advanced interpersonal and listening skills. Solid written and presentation skills

 

Qualifications

 

  • Professional presentation and client facing skills
  • Dynamic negotiation and conflict management skills
  • Advanced in Microsoft Office including Excel and Microsoft Project
  • Wide-ranging knowledge of digital
  • Knowledge of healthcare is a strong plus
  • Exhibits Integrity and Trust
  • Exhibits Self Development

 

Education and Experience

 

  • Bachelors degree required
  • Demonstrates progression in level of responsibility within a professional project management environment
  • Agency or digital project experience required
  • Healthcare experience strongly preferred
  • Outstanding planning, coordination, management, and communication skills are required
  • Experience with risk management, change management, communications management

 

 

 

About Publicis Health

 

Publicis Health is the premier global health and wellness communications network. We are one of the four solutions hubs of Publicis Groupe, the third-largest advertising and media company in the world, giving us unparalleled global reach. We manage top-tier agencies specializing in promoting innovative solutions in advertising, medical education, clinical trial program development, sales and marketing, digital, market access, and medical and scientific affairs. Our nearly 6,500 employees work at 15 agency brands across 60 offices located in 10 countries. We are a connected solutions hub, equipped for continual business
transformation in today’s world. We integrate services across our global offices and brands to deliver on our clients’ needs. Each of our agencies brings a unique approach to business, which makes us even stronger together. We understand the rapidly changing healthcare environment and leverage it to maximize the potential of our clients’ brands.

 

Web: www.publicishealth.com | Facebook: www.facebook.com/publicishealth

Twitter: www.twitter.com/PublicisHealth/

 

Not all applicants will be contacted. PHCG is an equal opportunity employer.

No vendor/agency solicitation please. 

Additional Information

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