MBM is one of NZ’s most recognised multi-disciplinary media agencies, working with many of New Zealand’s best-known brands. 

We work with our clients to provide market-leading integrated media communication solutions.  While we have the broad capability, we believe data and insight is the key to unlocking unfair advantage for our clients. 

Things are different at MBM.  We care deeply about creating insights, connections and experiences that move the dial for our clients.  We don’t just pump out media plans, we problem-solve with creative, communications-led thinking to solve our client’s business challenges.

Our Auckland office is in huge growth having won some of NZ’s most prestigious and creatively driven media accounts and we are on the hunt for smart, curious and passionate people to join our team and help deliver strong, demonstrable outcomes for our clients. 

The Role

Lead the daily planning and management of client communication requirements, working closely with the Business Manager or Business Director to successfully run a group of clients.

What you will be doing

THE MEDIA PLANNING PROCESS:

• Undertake research to aid strategy development and other planning requirements across the planning process. This includethe s use of MBM’s syndicated research products such as Nielsen CMI, Adquest and online ratings and other tools such as, but not limited to Google Trends and WARC.
• Contribute to the wider strategic planning process as directed by Managers Implementation planning – Formulate strong implementation recommendations and schedules that springboard from strategy
• Use MBM measurement tools to project the performance of various media schedules.

IMPLEMENTATION AND MEDIA BUYING:

• Take responsibility for ensuring campaigns are executed to plan including those delivered by other specialists to deliver total client outcomes
• Following the approval of media strategy, brief and assess responses from media partners
• Negotiate with media suppliers, for best possible client outcome.
• With administrative support, manage the provision of media contracts with suppliers, ensuring they are consistent with the approved plan
• Oversee all buy changes to ensure any schedule updates are carried through to revisions in media contracts and live media buys
• Oversees junior account administration including media bookings, spec sheets, proof of postings with support staff
• Ensure all buy changes and optimisations are carried through to any necessary client approvals and schedule updates approved through Hello Sign.
• Use the MBM billing system (Pegasus) to enter all media billings
• Take ownership of any invoice queries, resolving these quickly and efficiently.

ACCOUNT MANAGEMENT:

• Work alongside your managers to deliver impeccable account servicing.
• Exceptional client servicing skills, acknowledging client requests, managing response timelines and exceeding their expectations
• Grow relationships with creative agency partners to ensure media thinking is applied to creative thinking. Have impeccable time management skills and the ability to have open and honest conversations with clients about deliverables for the broader team.

REPORTING AND INSIGHTS:

• Maintain an in-depth understanding of research tools and media platform opportunities to understand audience targeting and measurement capabilities
• Use Industry tools, syndicated, client, research and other data sources to identify insights/information which shape our projects and identify opportunities
• Reporting - conceive, challenge and nuance reports to produce accurate insightful reporting for clients, carrying learnings into future practice
• Take learnings from reporting and feed this back into planning future activity.

TEAM MANAGEMENT:

• Work closely alongside specialist services workstreams to deliver valuable contributions to the planning and campaign delivery outcomes
• Ensure appropriate team processes are in place to support effective campaign implementation, management, and delivery
• Mentor and develop any direct reports with relevant training and pathway development plans.

COMMUNICATIONS AND PRESENTATION:

• Hold strong writing skills with particular experience writing client facing presentations
• The ability to present media strategies and plans to clients in a compelling way that gives the client confidence in the recommendation.

MARKET KNOWLEDGE AND FINANCIAL ACUMEN:

• Invest in developing an understanding of the NZ media landscape and macro and micro trends affecting the way we approach communications.
• Financial acumen - costs accurately assessed and invoiced via Pegasus.
• Strong understanding of billing, remuneration and numeracy principles.
• Accurately completes time sheets.

About you

• Be punctual and work the hours and times specified.
• Prioritise workload to ensure work of the greatest importance to the business is undertaken with urgency and to a high standard.
• Support and help develop a positive workplace culture.
• Demonstrate excellent interpersonal communication skills.
• Responsibly manage all business resources within accountability levels.
• Undertake all duties and responsibilities outlined in this job description and all other duties as required by the business.
• Comply with all employment obligations.
• Promptly undertake to complete all reasonable and lawful instructions and directions given.
• Serve the business in good faith, promoting and protecting the business's best interests.
• During work time, and such other times as may be reasonably required, dedicate all effort to the execution and fulfilment of the duties, responsibilities, obligations and instructions related to employment.
• Demonstrate through own actions a commitment to Health and Safety at work when undertaking work or observing others in the workplace.

Our offer to you

• Work with the best of the best in strategic leadership, digital nous, and analytics capability
• A fun and rewarding team culture where collaboration is key
• All the benefits of being part of a global network with a Whole-self program, Learning & Development opportunities, flexible working, and an industry-leading parental leave policy
• Confidential 24 hour support via our employee assistance programme
• Day off for your birthday.

We are diverse though our experience, people and the clients we look after - and we celebrate that diversity. Our people hold us accountable to our beliefs and via regular surveys and our grass roots D&I team, The Collective, and internal next generation board, Firestarters, we hold regular events and work continually towards generating ideas, initiatives and educating our people to ensure we are a diverse and inclusive agency.

As part of our dedication to create an inclusive and diverse workforce, Spark Foundry is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity or religion. We are committed to providing reasonable adjustments for employees with disabilities and for candidates in our application process. If you need assistance or adjustment due to a disability, please contact us.