Walk the halls of SSW and you'll find a rather spirited and passionate group of people. It's a stimulating assembly of professionals—writers, managers, strategists, art directors, planners, analysts and developers.  

We believe the only way to move people to live healthier, happier lives is to create ideas that move them emotionally. Never powered by reason alone, people – whether they’re consumers, caregivers, doctors or payers – are motivated to take action by emotion. Only when people feel something will they be willing to do something.  

For decades, Saatchi & Saatchi Wellness has provided consumer and professional marketing, strategic consulting and medical education to pharmaceutical and wellness brands. Today, we're dedicated to continuing that legacy by raising the bar and crafting award- winning work online, on-air, in print and in-office. Going beyond addressing simply the absence of illness, our vision is to inspire a healthier, happier world. Together, we strive to help brands thrive in today’s culture of wellbeing by leveraging the power of Wellness IntelligenceSM.

The VP/D of User Experience will be responsible for leading UX across client accounts  and projects. This individual will help ensure that the entire team is grounded in a deep understanding of client and user needs, collaborate with other capability leads to design and document an experience strategy, and advocate for the user throughout the design and development process. The VP/D UX Design will help inform user research, analysis, project planning, and design, and will oversee and mentor mid-level and junior-level UX Designers.

The ideal candidate will be resourceful and flexible, with exceptional teamwork skills, and able to work in a fast-paced, agency environment.

What you’ll accomplish in your first year:

1.      Lead the creation of a new design system for a leading client in healthcare/pharma inclusive of atomic building blocks, operations, and governance

2.     Strengthen design  collaboration across the organization through active partnership, small group sessions, and training

3.     Mentor and guide the development of junior UX team members

Responsibilities:

·       Form a clear and insightful understanding of our clients’ business, their needs, and the creative opportunities and challenges that exist in their categories

·       Lead with an expert knowledge of user-centered design principles and research methods

·       Create an environment that fosters high quality creative output, and team collaboration

·       Advise on accessibility and usability best practices

·       Execute design work consistent with design and brand standards, analytics insight, customer feedback.

·       Deliver design work on programs of any size with minimal oversight.

·       Effectively negotiate trade-offs with internal team including: production, CS, design, copy and tech.

·    Depending upon the scope of the project, strategy, media and third-party agencies (e.g., partner agency) may be team members that require collaboration and negotiation

·       Work with CS and PM/Production to contribute to project scopes, creative briefs and SOWs

Client Interaction -

•        Partner with internal team members and clients align business goals with audience goals

•        Balance business strategy with research insights to generate solutions that meet the clients’ digital needs and business goals

•        Present strategy briefs and decks to clients, partners, and colleagues

•        Identify potential future state opportunities during the course of a project initiative – helping to grow the client relationship with the account team

Design -

•        Create sketches, concepts, wireframes, sitemaps, user flows, and clickable prototypes

•        Work with strategy teams to plan usability testing sessions and delivers artifacts for testing

•        Utilize user insight, analytics, best practice, competitor analysis to inform design decisions

•        Review and critique work the work of peers and direct reports providing constructive feedback to guide the creation of the work

•        Demonstrate a deep understanding of atomic design, modular design systems and patterns, and WCAG 2.1 AA standards for accessibility

Design Requirements and Specifications -

•        Work cross-functionally to help identify user requirements to shape and prioritize feature sets

•        Collaborates as appropriate on creating user stories to define development tasks

•        Delivers appropriate level of specification needed to ensure high quality development on time

Data interpretation -

•        Analyze and synthesize data from analytics sources in collaboration with analytics/strategy team

Best practice and design consistency -

•        Research and share industry trends, competitors, and comparable experiences.

•        Drive and document design standards and patterns across channels and products

Working in a team -

•        Facilitate collaborative sessions that bring together the perspectives of all experts while keeping the needs of the customer at the center

•        Collaborate with visual designers, developers, product owners, marketing, and content managers to define product experience and champion the user.

•        Plan and mentor the work of other UX designers

•        Find ways to maximize the efficiency of workflow between development and design within the established agency process (e.g., agile ways of working etc.)

Strategy collaboration -

•        Analyze quantitative and qualitative user research

•        Synthesize customer data from many sources to identify opportunities and recommend design directions

•        Connect design strategy to business results

•        Work with Engagement/Content Strategy to understand target audiences' needs, tasks, and goals and translate them into digital experiences 

Technical and Software Knowledge -

•        Sound knowledge of web and mobile technologies

•        Fluent in Responsive design approaches and execution

•        Proficient in key software packages such as Sketch, Figma, XD, and Invision (and other prototyping applications such as Axure or Justinmind)

All your information will be kept confidential according to EEO guidelines.

Compensation Range: $121,000 - $204,500 This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off