Account Manager

  • Full-time

Company Description

Starcom is the Human Experience Company; we believe that our clients’ competitive advantage lies in understanding people better, and acting on that understanding faster than the competition.

The future lies in bringing together media, creativity and data to create powerful experiences that will drive faster growth. We are the flagship Publicis Media agency to do this through our Power of One client teams that span clients such as Stellantis, P&G, Samsung, P&O and Visa.

We work differently to most agencies and base many of our models on consultancy ways of working to build a more agile workforce in this hybrid world. We complement our account teams with Squads – small teams that work for a short period to solve a specific brief. We hold cross discipline Sprints to crack client briefs at speed. These processes are designed to fuel high performance and fast results through collaboration.

Even in this most challenging period, Starcom has had an exceptional 12 months. We have welcomed brilliant clients such as Stellantis, Ferrero, Axa, KP Snacks and E.ON into the fold. Our client satisfaction scores are among the highest in the market, significantly above agency norms. We place a huge focus on our team and have driven flagship DEI and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential and we encourage everyone to make “Brave Plays” in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign’s Best Places to Work in 2021.

Starcom operates in over 100 markets across the world. We have very close ties to our global HQ in Chicago who encourage learning and sharing best practice with our colleagues around the world. We are part of Publicis Groupe.

Job Description

Job Title                 Account Manager

Department           KP, Starcom UK

Reports to:              Account Director

Flexibility:               We operate a 3:2 model (3 days from home, 2 in the TVC office)

Here at Starcom, we’re looking for a Planning Account Manager to join our KP team.  In this role, you’ll work across some of the most exciting brands in FMCG, including McCoy’s, Tyrrells, Butterkist, Hula Hoops, Pop chips, Pom-Bear, etc.

What will I be doing?

The Planning team at Starcom build relationships with clients, partners, and internal and external colleagues within our Groupe to deliver powerful work that will grow our clients’ businesses. Our goal is to become our clients’ most indispensable partners by building roadmaps with them that will identify quickest paths to growth. We work most closely with our Strategy, DDT, Investment and Performance teams to ensure smooth management of the business overall.

In this role, you’ll be responsible for:

  • Building strong, trusted relationships with key, day-to-day clients
  • Supporting the AD through excellent day-to-day running of the team and campaign delivery
  • Ensuring you and Account Executives deliver operational excellence
  • Applying HX and utilising TXP for responses to client briefs
  • Looking for proactive and innovative media opportunities to share with the client

You will also have the chance to be involved in driving new growth opportunities across the account.

Qualifications

What are we looking for?

At Starcom, we’re all about growth: for our clients, for the team and for you as an individual. 

You’ll have worked in a planning role in an agency environment before and will therefore have a good understanding of how teams work together to best service a client.  You’ll have a strong level of digital knowledge, covering brand, performance and innovation.  In addition, you’ll have:

  • The ability to identify team and client challenges ahead of them happening.
  • A passion for the craft of planning and the client categories.
  • Confidence in working with data to identify key comms insight & drive transformational media solutions.

What’s in it for you?

 Our goal is to help every individual reach their fullest potential and we encourage everyone to make “Brave Plays” in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign’s Best Places to Work in 2021 and 2022.  In return for you bringing your experience, talent and full self to work, we’ll provide you with the opportunity to learn.  For this role, that means:

  • Working across one of the highest performing teams to set the bar for brilliant craft planning
  • Being at the forefront of redefining how fragrance and beauty marketing is done
  • Elevating your personal brand within the agency, holding group and industry
  • Developing brilliant POE media thinking across a variety of verticals
  • Leading and growing your team’s development

 

Please don't hesitate to submit an application if this role sounds like it could be a great next step for you.  We have an open and inclusive recruitment process (which will be 2 stages for this role) so please let us know if you need any adjustments at all, have a particular pronoun you prefer to use or just want to talk to us about something.

 

Additional Information

Starcom is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity. We are committed to providing reasonable adjustments for employees with disabilities and for candidates in our application process.  If you need assistance or adjustment due to a disability, please contact us.

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