Hello. Welcome to Razorfish. We’re the agency that helped to change the way we bought search ads through technology and did personalisation before digital ads were a thing. We changed the way people thought about gyms in Australia and broke Mental Health barriers by shining a light on your Microsoft teams background. We live and thrive on an amazing intersection where data and science meet art and creativity.

A place where every touchpoint is made to enrich people’s lives. Our values are at the heart of everything we do, and we’re pretty proud of them; We give a shit, We are allies, We are unconventional and We are human. But don’t just take our word for it. We were recently endorsed by Work180 as an Employer of Choice. Check out more about our agency and perks at here.

Come join us where the opportunities are limitless. Where you’ll work with a bunch of weird, wonderfully complex people that will challenge you every single day. A place where you can work to collaborate and no two days are ever the same. Come join our fishbowl.

About the gig

The purpose of the Client Partner is to create a centre of client excellence across all account portfolios driving strong performance, exceptional work & results, product excellence, client satisfaction and high team engagement.

It exists to serve as our client and brand leader and agency expert on creative, media and integrated responses.  They will be looked to for developing ground-breaking, effective and award winning work, driving new business, building client trust and leading a high performing, motivated team.

The deep financial acumen, natural relationship building and streamlined approach to ways of doing things are key standouts to its success.

Working as part of a large team, we might spot you:

• Putting the client first and at the heart of everything we do, and inspiring your teams to do the same;
• Instilling a high standard of excellence across all stages of the process from inception to fruition;
• Being the voice of the client and custodian of their brand within the agency;
• Taking a collaborative approach throughout the process as you work with the wider agency teams & specialists;
• Focusing on success as a mandatory through the work, product evolution, results and revenue growth; and
• Expertly managing the process and commercial infrastructure that sits around all our work.

Some essentials that will help you get the job:

• 8+ years’ experience working within an agency, including at least 4 years at a senior leader level
• Experience working in integrated agencies - delivering integrated solutions across media, digital, creative, production, data and tech.
• Fully understands the creative & production process (scoping, planning, delivering)
• Experience executing client engagement plans and a complex profitability strategy.
• New business development including tangible examples of client organic growth and new accounts.
• Ability to think holistically across clients, driving their teams to be in the business executing successfully.
• Natural people leader, with a high EQ and the ability to inspire and motivate others
• Confident decision making, clear communication and the ability to bring others on the journey.
• A future thinker, big picture vision and ability to translate thinking & ideas into reality.
• Commercial acumen to drive profitable outcomes and growth.
• Analytical thinking, asking the right questions and challenging for better outcomes.
• Demonstrates high influential skills and natural collaborator
• Is naturally open, transparent, honest and with positive energy, optimism and can-do attitude.
• A passion and purpose to contribute to the greater impact Razorfish can have on the world.

Life as a Fish

Check out some of our perks:

• Taking time out – enjoy your Birthday off, Razordayz (1/2 day each month), additional 5 days leave after 2 years’ service, career breaks and an industry leading parental leave policy with up to 18 weeks paid primary carer leave
• DE&I – we’ve got a dedicated People Strategy #someonelikeme focussed on DE&I with lots of initiatives such as Flexible Public Holidays, 1k allowance to those on unpaid Parental Leave, Culture Sea (to learn more about each other) and a DE&I Lead
• Wholeself – access our EAP, flu vaccinations and regular seminars and events supporting your physical, mental and financial wellbeing
• Grow & Develop – enjoy extensive L&D opps through our online learning platform, Marcel, a Next Gen board, SPACE (our Groupe L&D program), Buddy Up (our mentor program), education assistance and access to the MFA and ACA for industry learnings
• Celebrate – we’re big on celebrating and shouting out about great work. We’ve got informal and regular formal awards, anniversary celebrations and referral bonuses.
• Work, your way – our Publicis Liberté flexible working approach means we value your contribution, not where you’re sitting

At Razorfish we believe that our people are our greatest asset. Our people are chosen for their personalities, their ethics and professional qualities without any exclusion, preferential treatment or discrimination. We are proud to be an equal opportunities employer and do not discriminate by reason of age, gender, gender identity, race, sexual orientation, nationality, religion or disability or any other difference. We encourage applications from all qualified individuals and will provide appropriate assistance for candidates with disabilities or special needs throughout the recruitment process upon request.