Account Manager

  • Full-time

Company Description

We create modern brand experiences that are anything but business as usual. Connecting with humans in a meaningful way takes more than incremental change. It takes radically original thinking. That’s why diversity, equity and inclusion isn’t a box we check, it’s who we are. We encourage everyone to bring their authentic selves to work and value the unique perspectives, backgrounds and experiences of our team members that lead to meaningful outcomes.  FKA has curated a deep roster of talent focused on channel-proof brand building, ubiquitous retail commerce, social that impacts the full purchase funnel, and relationship management that uses data to humanize brands and create lasting bonds with customers. Currently, we have more than 600 talented humans in locations across the country, partnering with brands like Verizon, Pop Tarts, Amazon, Audi, Arby’s, and others who are ready to challenge the status quo and reinvent what’s next.

Job Description

As an Account Manager, you are responsible for significant scale projects or campaigns with multiple elements that align to client and team objectives. Supporting more senior team members, the Account Manager begins to interface with client teams as a day-to-day contact, fields questions, brings clarity to campaign delivery needs and adds value at all stages of the campaigns. 

Your Responsibilities:
Manage client deliverables– timing, costs, creative, reviews, meetings and communications.
Serve as day-to-day client contact, sometimes across multiple clients/accounts in a fast paced atmosphere; work load prioritization skills are a must for success.
Balance daily client requests to ensure on-time delivery of projects that align with client goals and vision.
Maintain a clear understanding of the overarching strategy on all assigned projects.
Assist senior account leadership staff in client communication and management by developing and distributing conference notes/reports, scheduling client meetings and communicating status of initiatives to relevant internal and client stakeholders.
Oversee and run team status meetings to align internal stakeholders on priorities and goals of the meeting/projects.
Assist senior account leadership staff in development of strategy presentations, communication plans, element/creative briefs and other client-mapping deliverables.
Be passionate about understanding client’s business and the associated news regarding the company; update internal teams on any pertinent news.
Assist in identifying business challenges and competitive insights.
Help coordinate client input/feedback and share feedback with internal teams.

Qualifications

1-3 years of advertising, marketing and/or account management experience.
Agency and cross-functional experience (CRM, social, email, direct mail, marketing, advertising, traditional, PR) is a plus.
Passionate curiosity of the digital marketing and advertising landscape.
Be able to form trusting relationships internally and externally.
Ability to build good client relationships.
Results focused with ability to multi-task and prioritize within a dynamic environment.
Proven ability to juggle a number of projects and tasks simultaneously and consistently deliver high quality work to tight deadlines and when under pressure.
Strong organization and time management skills, with excellent attention to detail.
Possess excellent communication skills, both verbal and written.
Can tailor communications and style to different stakeholders and personality types.
Flexible and adaptive to meet changing needs or direction.

Additional Information

The Power of One starts with our people!  To do powerful things, we offer powerful resources.  Our best-in-class wellness and benefits offerings include:

  • Paid Family Care for parents and caregivers for 12 weeks or more
  • Monetary assistance and support for Adoption, Surrogacy and Fertility
  • Monetary assistance and support for pet adoption
  • Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
  • Tuition Assistance
  • Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
  • Matching Gifts programs
  • Flexible working arrangements
  • ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
  • Business Resource Groups that support multiple affinities and alliances

 

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Formerly Known As is an Equal Opportunity Employer.  Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

All your information will be kept confidential according to EEO guidelines.

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