Associate Client Services Analyst

  • Floors 5 – 8, HUB 2, Building of SEZ Towers, Karle Town Centre, Nagavara, Bangalore, Karnataka, India
  • Full-time

Company Description

When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon India is now Great Place to Work-Certified™. Epsilon has also been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. For more information, visit epsilon.com/apac or our LinkedIn page.

    Job Description

    About BU

    Empowered with the world’s largest and most established affiliate marketing network, the CJ Affiliate India team connects global brands and publishers to achieve scalable growth. Passionate about driving sustainable outcomes, the team thrives on providing meaningful solutions to real needs. The power of Epsilon data, collaborative culture and commitment to innovation, make this team the perfect space to grow one’s career. Daring to think big and drive bigger results is a core value that constantly inspires and gives the competitive edge to this team of diverse individuals.

    Why we are looking for you

    Responsible for delivering the needs of Account teams and work closely with our clients in delivering successful results

    What you will do

    • Liaise with Account management teams to carry out various reporting and competitor tracking tasks
    • Perform content and campaign reviews based on specified criteria
    • Monitor account performance closely and work with Account Management team, report any unusual spikes and lows in the accounts
    • Review affiliate publisher pages and report discrepancies

    Qualifications

    • A graduate in any discipline
    • Requires 0.6 to 3 years of related experience and exposure in digital media/client services role
    • Basic knowledge of Affiliate Marketing
    • Passion towards learning digital marketing
    • A quick learner and a curiosity quotient
    • Strong written and verbal communication skills
    • Be a team player and work in a fast paced environment
    • Intermediate knowledge on MS office suite
    • Adapt to the changing environment and deliver under pressure
    • Ability of multitasking and emphasis on attention to detail
    • Ability to apply logical and analytical thinking
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