We call ourselves a Nothing Is Impossible company. We believe great ideas can change culture and shape society for the better. And we’re looking for like-minded creative people to help us do that in our Auckland office.

Join a diverse collective of creative souls; hungry for greatness, respectful of each other and optimistic in mindset. We’re looking for a Senior Business Manager who can handle the day-to-day client contact and be responsible for the completion and implementation of all activities and campaigns allocated to you.

Under the supervision of the Head of Account Management you will be responsible for managing all job budgets and be accountable for profit on all jobs through; 

• Having the ability to foresee issues/problems
• Writing creative briefs (in conjunction with Planning) and compiling competitive reviews
• Delivering a high standard of client service, ensuring efficient management of projects through input into WIP’s, agendas, timelines and contact reports
• Working closely with creative teams within the agency to enhance the interactive elements of their thinking

Client Responsibilities

• Client relationship management, deliver a high standard of client service, ensuring efficient management of projects through input into WIP’s, agendas, timelines, and contact reports.
• Demonstrate a clear understanding of client business objectives and use this knowledge to inform briefs, creative work, and strategies.
• Lead and/or attend client meetings and ensures accurate contact reports are issued within 24hrs. You should be able to comfortably present creative amends and final products
• Keep well-informed of industry trends and continuously share information with clients in a timely manner so the agency (and Account Management) are viewed as trusted business partners.
• Play a key role in the development of integrated campaigns, demonstrating an understanding of the pros & cons of each of the media channels in play and their suitability for the task at hand.

Agency Responsibilities 

• Engage the right people in the business, at the right time using in-depth knowledge of the client and their business to introduce other agency and network specialists.
• Take on the role of acting as the trusted right hand for your Line Manager, acting on behalf of them (and the agency) for internal and client meetings when they can’t attend.
• Demonstrate sound creative judgment and use your knowledge of the client to be able to identify work that is strategically and tonally right for the client.
• Be responsible for timely distribution of estimates, invoices, monthly JCR’s, WIP’s and contact reports.
• Teach & Coach. You should actively take on a mentoring role within your team, taking interest in the career development of your BE/BM. 
• Effectively manage the financial administration by monitoring revenue vs expenditure, recovery of additional work, maintaining up-to-date records and relevant job approvals received. 

What we’re looking for from you -

• Accurately communicate information to and from the client by being a good listener and able to create strong relationships with people in all departments
• Strong leadership skills that lead to working well with all departments and inspiring and guiding your BE/BM in helping to build positive relationships
• Able to judge whether creative is on the right track and work with the creative team and your BD to ensure that all creative is on strategy.
• Able to work across multiple projects and tasks simultaneously, prioritising based on importance and deadlines
• Proven ability to produce award-winning designs, a bonus.

What we can offer you!

Be a part of the Publicis Groupe family one of the world’s most progressive and dynamic modern communications businesses enjoying all the perks that come with our network offering: 

• Work with a diverse team where we value all the benefits of harnessing differences for our people, our clients and our business.  
• A committed Diversity and Inclusion and Belonging strategy driven through our Viva! Women and Égalité  programs  
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year 
• A creative, fun and rewarding office environment backed up by our Publicis Liberté flexibility approach “working your way, with us!” 
• Access to employee benefits including –wellness programmes, learning and development opportunities, network events 
• Confidential 24-hour support via our employee assistance programme 

Publicis Groupe, believes that our people are our greatest asset. Our people are chosen for their personalities, their ethics and professional qualities without any exclusion, preferential treatment or discrimination. We are proud to be an equal opportunities employer and do not discriminate by reason of age, gender, gender identity, race, sexual orientation, nationality, religion or disability or any other difference. We encourage applications from all qualified individuals and will provide appropriate assistance for candidates with disabilities or special needs throughout the recruitment process upon request.