Heartbeat Ideas is looking for an Account Supervisor to help us develop, nurture and grow our relationships with top-tier healthcare clients. The Account Supervisor must become an expert in our clients’ businesses and be the clear voice of the client within the Agency. It is their job to ensure that all of our clients’ needs are being met as well as proactively explore ways to further service and grow these relationships. 

Job Requirements: 

• 4+ years of Account Management experience  

• Exceptional client management relationship skills   

• 2 + years interactive marketing experience 

• Both DTC and HCP Healthcare experience a must  

• Proven ability to manage and grow marquee accounts  

• Knowledge of web development, Rich Media and online media 

• Ability to rapidly grasp client marketing objectives 

• Oncology or respiratory experience a plus

Candidate Should Possess:  

• Knowledge of the pharmaceutical and healthcare industries  

• Excellent written and oral communication skills     

• Ability to give presentations  

• Ability to manage multiple client contacts  

• Strong educational background  

• Ability to learn quickly and handle multiple tasks  

• Ability to analyze data (site metrics, media performance metrics) 

Hell yes, I want to do all of that. But tell me more about Heartbeat…

Heartbeat is a healthcare marketing & creative agency, headquartered in NYC and powered by ~300 smart people all over the US. In the past four years, we’ve been named a 4-time “Best Place to Work” by AdAge and MM+M and a “Diversity & Inclusion Champion” by MedAdNews.

We care about three big things:

1. Empowering Challenger Brands
We work with marketers who have big mountains to climb and the ambition to make it happen. As their sherpa and sidekicks, we must relentlessly deliver on our core values: insightful, inventive, and courageous.

2. Being the Best Place You’ll Ever Work

This isn’t all pool tables and Bagel Fridays — it’s about giving you the support to do and be your best. Examples include the ability to work wherever (forever), unlimited PTO, and self-care stipends. We also love to let loose, whether through selfie scavenger hunts or bouts of companywide bingo that would shock even the rowdiest retirement communities.

3. Fostering a Diverse & Caring Community

We’re the most diverse agency in healthcare, by design. No matter your story, you’ll find representation and amplification — through our affinity groups, cultural celebrations, and unwavering support no matter what society throws at us. We’re proud to say that you can be anything you want at Heartbeat (as long as it’s not an a**hole).

There’s a reason 1/3 of Heartbeaters have been here for 4+ years and we have a 90% retention rate. We hope you’ll experience it for yourself.

About Publicis Health & Publicis Groupe

Heartbeat is a proud member of Publicis Health, the largest health communications network in the world. Publicis Health is one of the four solutions hubs of Publicis Groupe, the third-largest advertising and media company in the world — offering us unparalleled global reach and resources.

All your information will be kept confidential according to EEO guidelines.

All your information will be kept confidential according to EEO guidelines.