We create modern brand experiences that are anything but business as usual. Connecting with humans in a meaningful way takes more than incremental change. It takes radically original thinking. That’s why diversity, equity and inclusion isn’t a box we check, it’s who we are. We encourage everyone to bring their authentic selves to work and value the unique perspectives, backgrounds and experiences of our team members that lead to meaningful outcomes. FKA has curated a deep roster of talent focused on channel-proof brand building, ubiquitous retail commerce, social that impacts the full purchase funnel, and relationship management that uses data to humanize brands and create lasting bonds with customers. Currently, we have more than 600 talented humans in locations across the country, partnering with brands like Verizon, Pop Tarts, Amazon, Audi, Arby’s, and others who are ready to challenge the status quo and reinvent what’s next.

FKA is looking for a Project Manager to join the team. As the Project Manager, you will be responsible for managing workflow of CRM projects. Handles CRM campaigns and/or smaller projects end-to-end, such as scheduling/timeline development and management, talent resourcing, and QA.

Responsibilities
Manage small to mid-sized projects independently, or supporting the Program Director in leading a portion of a larger engagement on time, on budget while exceeding client expectations.
Proactive project planning – manage all details throughout a project ensuring all action-items are accomplished timely and accurately.
Responsible for scheduling, tracking, change management, evaluating, and controlling projects.
Gather discovery material from clients and obtain assets required for project execution.
Demonstrate good judgment in choosing methods of communication that are most effective and efficient within the agency. 
Anticipate, identify, and communicate risks and seek partnership/guidance from a more Senior Project Manager or the Program Director to assist in mitigating any issues.
Set clear expectations for tasks and deliverables across teams accountable for work, communicating clearly to the team and providing proper materials/documentation when necessary.
Prioritize and streamline tasks to ensure accuracy and efficiencies, proactively identifying issues/risks.
Provide ongoing monitoring of project progress: project lifecycle analysis, resource management, burn/utilization reporting, detailed timing/schedules, budget input and production issue feedback to Program Director.
Assess needs and distribute work within a group from concept/development, presentation and final production.
Work with Program Director to learn how to draft SOWs, Change Orders.
Understand the basics of rights management, negotiating and licensing.
Track and maintains budgets for campaign programs to ensure agency profitability.
Proactively identify areas for improvement within process; suggest/implement solutions.
Other responsibilities as assigned.

2-5+ years of relevant experience in project management in agency environment preferred
Experience using Jira or some other project tracking tool
Digital marketing process experience; specifically, omni-channel preferred
Ability to work across all functional departments
Ability to adapt to several different team structures/types of work as this role may be assigned by project
Excellent communication skills, particularly in conjunction with work-flow steps and internal processes
Strong communication, organization, communication and follow-up skills
Initiative & personal responsibility for work
Strong attention to detail with the ability to multitask 
Accountability and flexibility with the ability to work in a fast-paced environment
Positive, team-player attitude
Exhibits strong listening skills and the ability to tactfully communicate position on relevant issues to reach team consensus
PC proficiency in Microsoft Office Suite including MS Project
Email Process experience is a plus
Experience with email deployment tools such as Adobe Campaign, Responsys, SalesForce, Acoustic, etc. is a plus

All your information will be kept confidential according to EEO guidelines.