Business Director - Communications Consultancy

  • Full-time

Company Description

Saatchi & Saatchi has grown from a start-up advertising agency in London in 1970 to a global creative communications company with 114 offices in 67 countries and over 6500 employees. Saatchi & Saatchi is part of the Publicis Groupe, the world’s third largest communications group We are a full service, integrated communications network and we work with 6 of the top 10 and over half of the top 50 global advertisers. We’re in the business of getting people to fall in love with our clients’ products and services. We have an unshakeable spirit and unbeatable attitude that Nothing is Impossible, a concept we apply to all our clients and work. We believe in effecting positive change through creativity, always. While we seek out the most brilliant minds to help us on our quest, we’re also passionate about nurturing the best talent from within. Which is why when you join us, your journey can be one of continuous evolution. 

 

Job Description

The Business Lead is a strategic trailblazer that transforms capabilities, inspiring and engaging talent along the journey, while setting the vision and strategic direction of the client’s business through consultative partnership. As a growth mindset leader, the Business lead is an advocate of high-performance culture and uplifts team performance by empowering and coaching, while creating a distinctive culture of accountability and inclusivity that ignites engagement and enables high performance and collaboration.

  • He or she serves as the senior contact and will drive quality control, approving communication strategies, plans, and key tactics delivered by the team across online and offline planning.
  • This individual will manage a structured team to engage and drive conversations with key partners (including creative agencies) that involve account and media planning, new opportunities, branded content, negotiations, as well as support and collaboration on relevant projects to scale learnings that are required of the account.
  • This entails management of internal business deliverables (e.g. Scope of Work, address audits) and management of staff (e.g. interviewing/hiring, performance reviews, assignment recommendations, etc.).
  • The Business Lead will also mentor, manage, train and motivate team members to deliver the best possible performance.

Specific Duties:

  • Responsible for all outcomes, quality control, and the health of the relationship with the client across all disciplines, practices, facets of the business internal and external.
  • Drive both business and digital transformation and innovation for the clients based on the multiple frameworks of the Groupe.
  • Set the yearly strategic roadmap with the client on business transformation by becoming the trusted consultant and authority on the client’s  consumer journey
  • Be the single reference to setting, negotiating, understanding, and activating the client’s Service Agreement end to end.
  • Responsible for the management of the client’s P&L end to end ensuring a healthy and profitable P&L. This responsibility spans understanding all the elements of the P&L and optimizing them for the best outcome for the agency and the client. 
  • Responsible for the commercial tracking, forecasts, and KPIs ensuring no blindsides negatively affect the company’s local and global commitments.
  • Be the single point of contact for the Groupe’s products ensuring a continuous focus on cross-selling and up-selling the client where applicable.
  • Drive collaboration between client, client’s team, and practices to ensure that the best strategic solutions are presented to the client and ensure an unparalleled competitive advantage is given to the client within their vertical / industry.
  • Elevate the client and the client’s team by training and knowledge sharing across the different disciplines and areas that our industry covers.
  • Develop and drive the skills matrix required to service the account(s) end to end and ensure these skills are acquired by the team in collaboration with the talent team.
  • Proactively seek new products that will add benefit to both the client from an ROI perspective and to the internal team from an optimization or automation perspective.
  • Responsible for the end-to-end team management including setting goals and objectives, strategies and KPI measurement framework for the team. 
  • Design and deliver inspirational sessions including a vision and a mission from a leadership perspective that serves the client’s strategic objectives for each year and if needed for each big bet campaign. 
  • Aid the team members in managing their day-to-day tasks by supporting, nurturing them and educating them.
  • Responsible for gaging and managing stress on the team by understanding the values of each team member and upholding their values true at all times

Qualifications

  • Bachelor's degree is a must and a masters degree is a plus.
  • At least 10-13 years of experience in media and advertising and managing clients
  • A strong record of accomplishment of meeting or beating revenue goals and set KPIs.
  • A strong network of senior level industry professional and experts.
  • Demonstrated success at building industry leading intellectual capital, processes and ideas.
  • 5 Years of demonstrated hands on experience in performing strategic planning and leadership.
  • Thorough understanding of all aspects of selling, designing, performing and delivering large complex projects.
  • Strong leadership abilities and the ability to teach and mentor direct reports.
  • Project management skills with ability to co-ordinate multiple projects of different scales simultaneously.
  • Self-starter and self-motivated with ability to work independently.
  • Ability to communicate across all levels of clients (from executive to C-level) and all levels of the agency/client.
  • Deep level of understanding of offline and digital campaigns.
  • Strong organizational skills and attention to detail.
  • Exceptional problem-solving skills and constant positivity upholder.
  • Proven ability to build close client and inter-agency relationships.
  • Strategic thinker – able to challenge the client’s brief to provide the right solution.
  • Ability to work under pressure and tight timelines.
  • Ability to work cross borders to source the best solution for the client.
  • Have the ability to understand the impact of the user journey on media and tech.
  • Understanding of content within the user journey and how personalization and automation enables and powers that process.
  • Ability to transform data into meaningful insights and business KPIs and vice versa
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