Account Supervisor, Mobile

  • Full-time

Company Description

We’re Razorfish. We’ve been leading the marketing industry with our digital expertise since the start of the internet. But in 2020, we did a full reboot. What’s different? It all starts with people. Weird, wonderful, complex people - with diverse backgrounds in strategy, creative and technology. But no matter how different we are, we all have one thing in common. We believe our differences are our strength. So we push for inclusion, challenge convention and bring in new perspectives, to inspire new ideas. Because when we connect by understanding what makes people different, we can create unforgettable experiences that enrich lives.

Job Description

The Account Supervisor is responsible for developing, executing and partnering across all channels for one of our largest global accounts. In this role, you will partner closely with the team in New York and Dallas, operating as our “on the ground” account support with a specific technology client. The ideal candidate will have a strong background in digital marketing and proven ability to work with client and customer experience team.

They should also have experience launching digital campaigns and products in collaboration with cross-discipline teams. The Account Supervisor will work closely with the client to identify their specific needs, business objectives and help identify and implement products, processes and services that help achieve their goals and grow the relationship.

The Account Supervisor is responsible for managing the client’s ongoing business and needs to comprehend both the day-to-day business, as well as be able to develop testing, targeting, and analytics across the business for the client, in partnership with internal teams who deliver these services. The Account Supervisor and the Senior Account Director will work closely together to identify growth areas for the client and deliver strategic recommendations on a frequent basis to help the client expand or uncover new opportunities across acquisition, cross-sell, retention, and win back areas.

Qualifications

  • 5-8+ years of experience in a digital agency with additional experience in a digital marketing
  • A combination of diverse skills (strategy, operational, data processing, data serving via digital ad platforms)
  • Proven client relationship development and management skills
  • Experience managing a team effectively
  • Excellent verbal and written communication skills; high-level client presentation skills; experienced public speaker
  • Expertise in marketing strategies, synthesis of database analysis, strategy development and creative development
  • Must be a natural leader who can collaboratively and effectively lead an agency team
  • Proven ability to interact with people at all levels of an organization, fostering strong cross-functional teamwork and results
  • Ability to grasp and explain agency capabilities in a manner linked to clients' needs
  • Bachelor's degree (BA/BS) from a four (4) year, accredited college or university is required

Additional Information

All your information will be kept confidential according to EEO guidelines.

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