Analyst, Data & Analytics

  • Full-time

Company Description

Walk the halls of SSW and you'll find a rather spirited and passionate group of people. It's a stimulating assembly of professionals—writers, managers, strategists, art directors, planners, analysts and developers.  

We believe the only way to move people to live healthier, happier lives is to create ideas that move them emotionally. Never powered by reason alone, people – whether they’re consumers, caregivers, doctors or payers – are motivated to take action by emotion. Only when people feel something will they be willing to do something.  

For decades, Saatchi & Saatchi Wellness has provided consumer and professional marketing, strategic consulting and medical education to pharmaceutical and wellness brands. Today, we're dedicated to continuing that legacy by raising the bar and crafting award- winning work online, on-air, in print and in-office. Going beyond addressing simply the absence of illness, our vision is to inspire a healthier, happier world. Together, we strive to help brands thrive in today’s culture of wellbeing by leveraging the power of Wellness IntelligenceSM. 

Job Description

We are seeking an Analyst to join our growing analytics capability working in Customer Experience platforms. The Analyst is responsible for the development of best-in-class marketing analytics deliverables and actionable insights, working in partnership with an extraordinary, faced-paced team driving transformational health care support for patients.

The expectation for this role is to help analyze marketing data to find insights and optimizations for stakeholders and client in order to drive business and marketing decisions. The successful candidate will have a mix of technical and non-technical client-facing skills: we are looking for an individual that is not only passionate about and comfortable with working within diverse sets of data – but also someone who gets excited about finding meaning within that data to successfully transform our client’s business and marketing challenges.

Responsibilities:

·       Work closely with internal strategy teams and external strategy & analytics partners to develop disruptive customer insights and actionable recommendations based on learnings from the data.

·       Aid in ongoing analytics deliverables, including integrated marketing dashboards and bespoke reporting

·       Manage and integrate data from a wide variety of sources, including (but not limited to) CRM including Email, Direct Mail, App, SMS, Web and Social Media.  

·       Develop & maintain detailed documentation of deliverables

·       Manage data accuracy and integrity for client marketing programs

·       Serve as the subject matter expert for the context of the data

·       Implement, collect, and analyze natural language data across social media platforms

·       Partner with implementation teams for web analytics tagging development, measurement plans & QA

 

 

Qualifications

Motivated to learn new tools, techniques, and platforms

Values the art of storytelling through data and visual presentation

Experience in data analysis and report generation through tools such as Excel, PowerPoint, Data Studio, Tableau, etc.

Strong analytical skills with the ability to extract the context of the data through standard data analysis methodologies

Strong presentation ability—capable of creating concise and illuminating findings and translating data results into actionable steps to drive patient support forward

Fluent with English and able to effectively communicate (read/write/speak) with various productivity tools

Familiar with various data types and application there of

Professional work ethic (accountable, reliable, honest)

Demonstrated ability to deal with ambiguity & evolving business needs

Capability of proper prioritization

Additional Information

All your information will be kept confidential according to EEO guidelines.

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