We believe that creativity is the most powerful asset in business today. 

Our ability to create fresh, original, disruptive, transformative ideas comes from a deep understanding of human behaviour. It’s what we bring to every business problem. 
We call it HumanKind™ thinking.  It’s not about customers or consumers; we start with people and their behaviour. And we use all our intelligence, design thinking, digital innovation, and customer experience capabilities to shape that thinking into behaviour and business-changing solutions. 

Because what’s good for people, is good for business https://www.leoburnett.com.au/ 

As a Social & Community Manager, you’ll be an expert in social media and responsible for planning and delivering best in class social for one major client. You want to create award-winning work and know that doing this means being all over social trends, being tapped into culture, and knowing all the secrets when it comes to platform functionality. 

Day to day, you'll be working across:

Content planning – Translating social strategies into work that’s interesting, impactful and in line with platform trends. You’ll be collaborating with creative teams to generate social-first ideas.

Implementation – Lead the delivery of content, liaising with internal and external teams to manage the creative development process through briefing, dispatch, and reporting. An understanding of paid social is key, but the ad setups will sit with a media agency. 

Community management – Engaging and building online communities, including crisis management. This will include delivering insights-based reporting on creative performance and audience behaviour to inform ongoing planning.

Content strategy – Supporting social and content strategy development to help develop insightful, substance-led work. This will include deep dives into cultural trends, platform and category audits, and research into different audience and platform behaviours.

You'll bring:

• A basic understanding of paid social performance metrics 
• Effective at project management, with an ability to self-manage and prioritize multiple project deadlines by making smart, fast decisions
• Strong attention to detail and commitment to high quality execution
• Top-notch communication and presentation skills, both verbal and written
• Demonstrated critical thinking and problem-solving abilities
• Hungry to learn and upskill to keep up with evolving trends
• Ability to build strong relationships with clients, media agencies/partners and internal teams
• Proactive and thrives on taking the initiative to drive better results, new thinking, and innovation for our clients
• Works well both within a team and independently

EXPERIENCE

• 2+ years of social media experience at either an agency or publisher
• Proficient knowledge and experience across all social platforms including Facebook, Instagram, Twitter, YouTube, TikTok, Snapchat, Twitch and Reddit
• Crisis management and managing/growing online social communities
• Developing and managing content calendars
• Developing social media reports using 3rd party monitoring and reporting tools (Netbase, Google Data Studio etc.)

Be a part of the Publicis Groupe family one of the world’s most progressive and dynamic modern communications businesses enjoying all the perks that come with our network offering:  

• Work with a diverse team where we value all the benefits of harnessing differences for our people, our clients and our business.   

• A committed Diversity and Inclusion and Belonging strategy driven through our Viva! Women, Égalité and First Peoples RAP (reconciliation action plan) programs   

• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year  

• A creative, fun and rewarding office environment backed up by our Publicis Liberté flexibility approach “working your way, with us!”  

• Access to employee benefits including –wellness programmes, learning and development opportunities, network events  

• Confidential 24-hour support via our employee assistance programme 

Leo Burnett, as a part of Publicis Groupe believes that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions. We encourage applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers, and lesbian, gay, bisexual, transgender and intersex (LGBTI) people.