Senior Manager - Content

  • Full-time

Company Description

Spark Foundry is one of four global media agency brands within Publicis Media. The force of acceleration, or the speed of change is so strong today that it has the potential to leave industries including our own behind. So, at Spark Foundry we are working towards driving positive change. For ourselves, our clients and society in general! We are an Acceleration Agency.

At Spark Foundry acceleration applies to every layer of our business. It refers to how we relish change, seek ever more innovative partners, embrace the increasing unknowns and continually learn, unlearn and learn everything again – all over again. We will continually live and work as if we are in beta (nerdy way for saying nothing is ever completed), in order to boost brand relevance for clients, drive brand value and grow their business and ours – today and in to the future. Our pursuit of what’s next will be relentless

Job Description

We for candidates who possess the ability to think both creatively and analytically. The Senior Manager - Content duties include producing and publishing content, writing, editing and proofreading, formulating content strategies and managing a content team, among other tasks.

The Senior Manager - Content  should be comfortable finding creative ways of building an online presence, as well as using analytics in the formulation of a content strategy. Here, content is defined as multimedia articles, blog posts, images or videos that aid in fostering engagement online. The candidate should possess the ability to think platform up and consumer first.

Responsibilities

  • Motivate the team to create a collaborative, innovative and ambitious environment.
  • Writing, editing and proofreading content.
  • Manage content across all platforms, including email and social media.
  • Stay atop of current content and technology trends and how those may affect your client business.
  • Serve as the main point of contact for quality assurance across all phases of content development.
  • Formulating a cross-platform content strategy.
  • Brainstorm with team members to develop new ideas.
  • Provide editorial, creative and technical support to team members.
  • Track web analytics to ascertain content engagement levels.
  • Perform consistently against all published KPI's and scorecard objectives
  • Monitor high performance content brands for case studies and best practices.
  • Ensure participation in the regional and global awards that define the industry.
  • Writing, presenting, and publishing work - ensure thought leadership pieces on Content are published in industry portals by the team.
  • Lead one or two products within one of the 4 verticals.
  • Ensure a high tier score in the client evaluations year on year.
  • Presenting, designing or facilitating technical workshops for the team and clients.
  • Lead the content approval process with the client, with the necessary assistance from creative / art direction leads.
  • Track the performance of content programs, including post-program wrap-ups and recommendations.
  • Ensure client commercial terms are met reflective of company policy.
  • Manage and optimize costs within agreed budget.
  • Ensure timely and accurate reporting of financials every quarter.
  • Provide project management excellence across development and execution of timelines, management of content production schedules, adherence to deadlines, set up/organize internal/client meetings, ongoing team communication and meeting materials for program.
  • Manage, develop and execute program metrics/recaps/summaries as dictated by agency/client guidelines and systems.
  • Manage the budget and financial aspects of projects.
  • Manage status updates with clients and our teams, recap emails, leading partners meetings and other administrative tasks.
  • Ensure client compliance, process consistency and client quality assurance.
  • Maintain positive relationships with all clients and vendor partners.
  • Manage a content team consisting of writers, graphic designers, videographers & community managers.
  • Ensure clear objectives are set and monitored for all members of the team.
  • Support the development of existing and new talent and aligning on training requirements with the Talent team and the Associate Director.

 

Qualifications

  • Bachelor's degree in communications, journalism, English or related field.
  • Bi-lingual (English / Arabic) proficiency is ideal.
  • 3-4 years agency experience or in a similar role.
  • Excellent written and verbal communication skills.
  • Highly computer literate and advanced knowledge of HTML.
  • Proficiency with popular content management systems.
  • Experience with social media management.
  • Creativity and the ability to develop original content.
  • Ability to develop content that provokes engagement.
  • Strong leadership qualities.
  • Ideally adept at keyword placement and SEO best practices, but not mandatory.
  • Experience in the retail sector is ideal but not mandatory.
  • Bachelor's degree in communications, journalism, English or related field.
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