SEO Content Supervisor
- Full-time
Company Description
PHM is the leading health media agency in the US. We are designed for—and dedicated to—delivering best-in-class solutions that connect people with meaningful health and wellness solutions every day. Guided by our genuine passion for health and wellness, our work across the entire media ecosystem helps real patients navigate the most pivotal moments of their healthcare journeys.
At PHM, we sit squarely at the intersection of Publicis Health, the largest Healthcare Communications network in the world, and Publicis Media, the number one buyer of media in the US. This gives us access to talent, technology and data to help us deliver the market-leading solutions that give our clients true competitive advantage.
While we have grown to be the No. 1 agency in our industry, at heart we're still a startup. It's that energy and spirit of innovation that allows us to create bold and meaningful "health media firsts" for our clients, and to do it all with #phmlove.
At Publicis Health, we are united around one purpose: to create a world where people are equipped and motivated to take control of their health. We transform healthcare marketing and communications into healthcare engagement. We believe healthcare marketing is healthcare, fostering healthy conversations, healthy behaviors and healthy people.
Job Description
The SEO Content Strategy Supervisor is responsible for leading the team of content strategists. In addition to leading a team of strategists, the supervisor is expected to be the lead voice the largest clients while overseeing the quality of team output. In this role, individuals lead both tactical optimization work like keyword research and meta data development, as well as long-term development of holistic strategies, competitor analyses, content audits and recommendations for SEO campaigns. The Manager also collaborates with the SEO Account Manager to identify short and long-term opportunities that align with client goals. The Manager then communicates the content approach to clients.
Key Responsibilities
Knowledge
Has a strong grasp of all current and historic SEO trends and fundamentals
Basic knowledge of all media categories (Planning, SEM, Media, Technology, etc.)
Proficient project management skills and time management skills
Able to problem solve and provide alternative solutions
Can easily explain complex search-related concepts to internal teams and clients
Able to be the lead content resource for a specific set of brands
Able to develop holistic strategies that align both with audience behaviors and client goals
Able to structure and format recommendation by need, value, and ease of implementation
Can pull keyword insights from multiple sources
Knows how the agency works and how jobs flow through the agency
Basic computer skills/programs including Excel
Has an understanding of digital marketing
Basic grasp of high level concepts of SEO
Solid writing skills
Internal: Operations, Tactics and Strategy
Responsible for strategic approach of SEO campaigns for larger clients
Facilitates cross-departmental collaboration by working with team members to craft synergistic plans and reports
Responsible for day-to-day management, execution and monitoring of SEO strategy
Trains and mentors associates on SEO best practices
Coordinate with SEO account manager to understand clients’ SEO goals and client deliverables
Able to marry organic search insights with other sources, including paid search, social listening, and third party research documents
Execute SEO related tasks as directed by SEO account managers
Research keywords target audience utilized in search
Expected to make recommendations on keyword strategy, content optimization, linking, and all on-site keywords related elements.
Can understand client brand goals and objectives and how SEO ties in
Ability to conduct high quality keyword research based on audience need, intent and client areas of focus
Monitors competitive landscape and understands & communicates strategic impact
Leads discussion and thought process around emerging trends and innovations
Tactics go beyond the brand level and look holistically at the category level
Supervises Associates and/or Managers
Demonstrates ability to lead internal discussions regarding organic search recommendations
Extensive knowledge of the role, strengths and weaknesses of a variety of media channels
Consistently leads internal and external discussions in all media topic areas. Active participant in meetings
Consistently keeps team briefed on status of projects verbally and/or in writing
Proactively solves problems and improves processes and efficiencies
Runs cross-team meetings
Builds relationships, leads, and communicates across work groups
Takes initiative and shows accountability for team’s work
Client Relationship
Builds trusting relationships with client counterparts
Able to lead clients through search processes, strategies and presentations, as well as being able to address search related questions
An on-call resource for account managers and team members to help inform client questions or requests
Attends/participates in client meetings and provides timely follow-up to the Account Manager
Detailed, professional and timely communications to internal team
Ability to clearly communicate both orally and in writing
Solid listening skills and ability to takes notes during meetings if needed
Ability to clearly communicate both orally and in writing
Qualifications
Adherence to agency procedures (on-time and accurate timesheets, GDPs, 360 feedback)
Proven ability to lead people and projects
Knowledge of ad serving technologies (Atlas and others)
Knowledge and experience using SEO/SEM-related tools (SEMrush, Google Keyword Planner, Bright Edge/SEOClarity/Conductor, AHREFs, etc.)
Solid listening skills
Proficiency in computer skills used to manage day-to-day workflow (e.g., Microsoft Office Suite)
Ability to work in a matrix (multi-supervisory) environment
Ability to multi-task, manage one’s time, and demonstrate personal organization and ability to meet deadlines (strong work ethic)
Ability to take initial direction, then transition to a more independent work style
Exhibits Integrity and Trust
Exhibits Self Development
Bachelor’s degree required.
Extensive direct SEO experience preferred in a content focused role
Past writing experience preferred
Previous pharmaceutical industry experience a plus
Additional Information
All your information will be kept confidential according to EEO guidelines.