A three-time SABRE Canadian Agency of the Year winner (2015, 2016, 2019) North has achieved unprecedented success since launching in 2011. North disrupts the industry with its approach to PR, influencer, social and digital, establishing itself as a Canadian agency leader.

Where other agencies begin to stagnate, North has found the sweet spot between boutique and large agency: this ‘nine-year-old start-up’ is running on fresh momentum.

What’s the secret? While a slew of major new clients are tapping the team for their unique blend of expertise, many of North’s "OG" clients are expanding their work with the agency, fuelling organic growth.

We're an agency all about taking risks, thinking big and a true belief that good ideas can come from anywhere.

(And yes, the rumours are true: North is a "No timesheet agency.")

As an Account Manager, Digital, you will be working as part of a collaborative account team to develop and deliver strategic, creative, client programs. Your job is to tell the client’s story and relentlessly pursue the best ROI, with a focus on driving exciting content across all brand social platforms to influence, inspire, and engage your audience on a variety of topics. In this position, you will be responsible for the development and management of social and digital media strategies, programs, and teams across North. 

This role requires a passionate team player who is not only a strategic thinker but can also develop integrated plans and project manage a team in the social, digital, content and influencer strategy space. An essential ingredient of success is the ability to partner and collaborate with a number of internal and external stakeholders as well as having a solid understanding of the constantly evolving media landscape.

Some of the amazing work you’ll do:

• Drive an integrated POE (Paid / Owned / Earned) digital strategy and oversee execution for one of our largest clients
• Lead a large team in an integrated IAT environment working closely with discipline leads
• Manage a large budget with multiple moving pieces across planning, creative, and production
• Ensure alignment between content and media strategy with a focus on creating digital experiences (media strategy managed externally)
• Develop and implement cross-channel ((Facebook, Twitter, Google AdWords for video) digital marketing strategies that map back to program KPIs and business goals
• Lead community management strategies around customer service-related issues to enhance Brand community experience
• Understand digital platform technologies and ad formats required to set up and track performance across Facebook, Twitter, and Google
• Lead budget forecasting and account profitability with a focus on organic client growth
• Lead creative strategy (visuals and messaging) for brand content based on brand guidelines and client objectives
• Act as a brand steward and maintain expert understanding of industry and digital marketing best practices
• Lead brainstorming / ideation sessions that result in actionable outcomes
• Coach, develop and mentor junior team members

Who you are:

• 4-7 years of agency or client-side experience with a focus on digital and social strategy
• Strong understanding of paid and owned digital media, bonus if you have some B2B experience
• Extensive experience and proficiency in developing POE strategies in the digital space
• You have experience working with big brands, proven client leadership and can simplify complexity, navigate ambiguity, and plan large budgets that support multiple business units and objectives
• You’re a digital expert and understand the relationship between content and media in creating digital experiences, and the role of paid vs. organic strategies.
• Strong social-first copywriting; Proficiency in working across digital platforms and formats (Facebook / Instagram, TikTok Twitter, YouTube, Tumblr, WhatsApp and Snapchat, etc…), with experience developing success measurement frameworks
• Skilled at analyzing data, deriving insights and building recommendations informed by data
• Experience developing and executing community management strategies
• You are a leader. You understand the difference between managing and leading and love to empower people to grow and succeed.
• You aren’t afraid to get into the weeds with your team. You take a hands-on approach to leadership and have a desire to get involved in the day-to-day operations of your accounts – there’s nothing.
• Ability to foster strong relationships with internal PR counterparts, Notch Video production team, and Integrated Agency Team partners
• You have experience working in a complex IAT environment and understand the opportunities and challenges that can come along with that
• You are a strategic thinker who can look at the big picture and consider all elements of a plan to recommend the best course of action for your clients.
• Creative Thinker. You love to brainstorm and help to develop made-for-social creative that drives performance based on client objectives. You’ll do this in partnership with our partners at Notch Video.

Why North Strategic? Something we’re most proud of at North is our level of employee engagement. Our employees love coming to work, but also see relationships that extend beyond the work week. As a team we celebrate our company and employee milestones and encourage quality time together. We take pride in our entrepreneurial, creative and empowering culture, a result of our strong commitment to employee engagement.

What we’re offering:

• Meaningful work where you can have a direct impact working on some of the biggest brands out there!
• A culture of entrepreneurship, creativity, growth and collaboration
• Work with top talent at an award-winning agency on a serious growth trajectory
• A focused commitment to career development and personal success – let us help you
• Highly competitive compensation and benefits package including substantial time off policies (like really. It’s a big deal)
• Oh, and did we mention the perks?! Hybrid work from home/office environment, parental leave top-up program, annual summer offsites, regular social events, teams and clubs, weekly Pilates, snacks, drinks, and NO timesheets! Just to name a few… #workperks
• All staff meetings so you’re always in the know

To apply for this position, click "I'm Interested" and easily submit your resume. Note that only those being considered for an interview will be contacted.

Thank you very much for your interest in working at North Strategic. We look forward to meeting you!

North Strategic is committed workplace diversity and will provide accommodation to applicants with disabilities throughout the hiring process

Why North Strategic? Something we’re most proud of at North is our level of employee engagement. Our employees love coming to work, but also see relationships that extend beyond the work week. As a team we celebrate our company and employee milestones and encourage quality time together. We take pride in our entrepreneurial, creative and empowering culture, a result of our strong commitment to employee engagement.

What we’re offering:

• Meaningful work where you can have a direct impact working on some of the biggest brands out there!
• A culture of entrepreneurship, creativity, growth and collaboration
• Work with top talent at an award-winning agency on a serious growth trajectory
• A focused commitment to career development and personal success – let us help you
• Highly competitive compensation and benefits package including substantial time off policies (like really. It’s a big deal)
• Oh, and did we mention the perks?! Hybrid work from home/office environment, parental leave top-up program, annual summer offsites, regular social events, teams and clubs, weekly Pilates, snacks, drinks, and NO timesheets! Just to name a few… #workperks
• All staff meetings so you’re always in the know

To apply for this position, click "I'm Interested" and easily submit your resume. Note that only those being considered for an interview will be contacted.

Thank you very much for your interest in working at North Strategic. We look forward to meeting you!

North Strategic is committed workplace diversity and will provide accommodation to applicants with disabilities throughout the hiring process