Digitas is where connected experiences bring brands to life. Like the unicorn, Digitas is a rare beast, with strategy, technology, data, creativity and media under one roof.

We believe in a different approach to designing experiences for brands.The future lies in combining the memorability of brand thinking with the empathy of design thinking, as we believe brands should strive to create Total Brand Experience.

We create connected experiences through our capabilities in - Experience Consulting, Platforms & Products, Precision Media and CRM, Comms & Content.

Digitas operates in 42 offices in 27 countries and is expanding rapidly with 3500+ employees and is part of the Publicis Groupe.

We are looking for an Account Director to join our team to work on one of Publicis Groupe’s biggest global accounts. You’ll join a cross-functional team that partners with our leading Tech brand client across Paid media, Owned media (CRM and Customer Marketing) and Commerce (including DTC).

You will be a key player in an established agile team that leads and delivers the UK and Ireland Customer Engagement and CRM scopes. You will also undertake a highly client facing and commercial role, encompassing client and account management, solutions selling and project delivery.

Specifically, you will take responsibility for client satisfaction, quality of service and making sure that all the work we do for our client is delivered on time and on budget.

-  Minimum 7-10 years of experience in an Account Management role ideally with significant digital experience (preferably including platforms, Customer Engagement, CRM, Data, UX, content, campaign management).

-  Experience working in a fast-paced environment and strong ability to adapt to change.

-  Experience with a global and/or regional account is a real plus.

-  Experience with team management

-  Excellent written & verbal communication skills.

-  Ability to simplify complex messages and summarise key points.

-  Excellent organisational skills.

-  Good presentation skills with the ability to recommend and persuade when challenged.

-  Experience in writing strategic proposals in answer to both client briefs & proactively generating proposals.

-  Ability to predict and solve problems.

-  'Can do/Will do’ attitude

Please note that Digitas is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.