Publicis Media helps clients drive sustainable business growth by harnessing the modern media landscape to drive one-to-one consumer connections at scale. Led by Sue Frogley, CEO, Publicis Media UK is made up of 2000 people working across market-leading media agencies including Zenith, Starcom and Spark Foundry as well as specialist practices Publicis Media Exchange (PMX), Performics, Publicis Sport & Entertainment, Publicis Media Content and NextTECHnow. Together they combine deep expertise in media investment, strategy, insights and analytics, data and technology, commerce, performance marketing and content. Publicis Media is part of Publicis Groupe and is present in more than 100 countries with over 23,500 employees worldwide.

We are looking for an enthusiastic and dedicated Senior Operations and Delivery Manager who is interested in joining a growing team who are themselves committed to delivering a very high standard of work.

The role is varied and will challenge your ability to deliver and organise. We are looking for an individual who gets a buzz out of managing timelines, tracking budgets and whose logical mind can help problem solve and create processes that work.

Typical tasks include interrogating and responding to new campaign briefs, communicating with the Design team, managing ongoing projects by liaising with all included parties (e.g. media teams, creative agencies, tech partners, clients), as well as pitching the team’s capabilities and offering internally and to new potential clients.

Working to deadlines and being effective under pressure is key, so the ideal candidate would have excellent organisational skills and be comfortable with multi-tasking across a number of projects at any given time.

Key Responsibility:

• Work alongside the rest of the Ops and Delivery team in the planning and implementation of a variety of projects, from brief to delivery.
• Ensure all requests are attended to timeously, and to set in motion the project work stream.
• Work closely and collaboratively with all stakeholders (clients, agency planning teams, TAAG teams, DOT design/studio team) to ensure all projects progress to completion smoothly.
• Be aware of the team’s workloads and ongoing project deadlines, to be able to forecast bottlenecks and manage delivery expectations.
• Be accountable for the billing process to ensure bookings are added to the finance system and revenue is recognised.
• Ensure any processes associated with project management tools are adhered to.
• Work closely with the teams to ensure that team admin is completed accurately and on time (job trackers, studio calendar, and status notes).
• Facilitate and lead project brainstorms for new briefs
• Assist in ensuring finance queries are attended to and completed.

Essential Skills:

• Enthusiastic and eager to learn. Positive, can-do attitude
• Strong written and verbal communication skills
• Great interpersonal skills
• Proactive attitude – show interest to get involved
• Strong organisational and time management skills
• Comfortable to work both independently and as part of a team
• Ability to work to deadlines and to be effective under pressure
• Good understanding of PowerPoint, Word, Excel, Outlook
• Good understanding of Google Drive, Google Sheets, Google Docs, Google Slides
• Experience of project management processes and tools, Jira knowledge is a plus

Publicis Media is committed to building a culturally diverse workforce and therefore strongly encourages applications from underrepresented groups.  We are committed to equality of opportunity and welcome applications from individuals, regardless of their background.
If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with the recruiter who contacts you.