Account Supervisor 
 
Heartbeat Ideas is looking for an Account Supervisor to help us develop, nurture and grow our relationships with top-tier healthcare clients. The Account Supervisor must become an expert in our clients’ businesses and be the clear voice of the client within the Agency. It is their job to ensure that all of our clients’ needs are being met as well as proactively explore ways to further service and grow these relationships. 

Job Requirements: 

• 4+ years of Account Management experience  

• Exceptional client management relationship skills   

• 2 + years interactive marketing experience 

• Both DTC and HCP Healthcare experience a must  

• Proven ability to manage and grow marquee accounts  

• Knowledge of web development, Rich Media and online media 

• Ability to rapidly grasp client marketing objectives 

• Oncology or respiratory experience a plus 

Candidate Should Possess:  

• Knowledge of the pharmaceutical and healthcare industries  

• Excellent written and oral communication skills     

• Ability to give presentations  

• Ability to manage multiple client contacts  

• Strong educational background  

• Ability to learn quickly and handle multiple tasks  

• Ability to analyze data (site metrics, media performance metrics) 

Yes, I want to do that. But what’s Heartbeat?  

Heartbeat is the full-service agency for healthcare Challenger Brands. So what? So… Challengers are playing a high-stakes game—they must battle behemoth market leaders, upend ingrained treatment habits, or transform a “me-too” product into “yes-please” product. That means we never take the easy road. We are a crew of optimists and activists who believe that “Never Been Done” doesn’t mean “Don’t Ever Do.” 

A culture-first, creative community, Heartbeat’s been recognized as a “Best Place to Work” by both Ad Age and MM&M. We take a lot of pride in that. Heartbeaters are thinkers and doers with healthcare roots and an appetite for fresh perspectives. We chase after challenges with ingenuity and guts, always striving for better. So if you want to surround yourself with partners who are insightful, inventive, and courageous—well, you just hit the motherload. 

That’s the philosophy, here are the creds: 200 employees between NYC & LA; strategy, creative, media, & technology under a single roof; a pile of awards from the likes of the Mannys, MM&M, OMMA, & Clio, not to mention Agency of the Year nominations galore. And led by a President who dared to be quoted: “We celebrate people who stand up and say, ‘You know what? This is dumb.'” Damn straight. 

You made it all the way down here! Way to show perseverance. If you think you can wrestle this role into submission, then send your resume in already, sheesh! Hit us up at [email protected]. 

All your information will be kept confidential according to EEO guidelines.