Social & Community Manager - Contract

  • Harris Street 21, Sydney, NSW, Australia
  • Contract

Company Description

Digitas is a creative playground where brilliant minds come together to make bold, award-winning advertising. We use data-driven insights to guide our work, but we also believe in a healthy dose of spirited storytelling. Paving the way for this is our powerful Search team, determined to transform the marketing landscape.

Right now, we’re looking for a talented Social & Community Manager for a Parental Leave contract starting Mid-November.

Up for it? Read on. 

Job Description

What you’ll do: 

As Social & Community Manager, you’ll be responsible for planning and executing best in class social across accounts and working closely with the media team to deliver holistic strategies, whilst driving the online social communities for our clients.

You will also work within blended teams consisting of customer experience, media experts, data and analytics specialists, strategists and technologists to help inform and improve the business that we as a company deliver for our clients.

Day to day, your responsibilities will include:

  • Acting as the resident social ‘expert’ to our clients with direct communication with key clients and team members
  • Developing, executing, optimising and monitoring effective social campaigns and always on strategies to reach campaign KPIs and drive business growth across a portfolio of clients
  • Taking the lead in holistic social implementation including creative recommendations, copy and posting cadence
  • Being the brand guardian, developing and ensuring consistent portrayal of brand across all social channels (Basically developing and implementing TOV and creative guidelines)
  • Frequent reporting, analysis and insights to drive paid social strategies and next steps
  • Working with client teams to manage and implement partnership and influencer strategies
  • Managing online communities and driving engagement and positive sentiment for our brands
  • Social performance forecasting, budgeting process and allocation with client and internal stakeholders
  • Monthly budget reconciliation and invoicing
  • Maintaining a level of quality assurance and holding the team accountable for delivering campaigns and executions with precision
  • Active knowledge sharing within the team and wider departments


We’re looking for a talented Social Manager who is also a delight to work with, which usually includes: 

  • 2-4 years of experience in social media marketing  
  • Proficient knowledge and experience across all social platforms including: Facebook, Instagram, TikTok, Snapchat & LinkedIn
  • Experience scoping projects, providing forecasts and driving ongoing process improvement
  • Experience in managing and driving online social communities
  • Experience in crisis management or community escalation where required
  • Ability to manage and prioritize multiple projects simultaneously and make smart, fast decisions
  • Stellar communication and presentation skills – you’re poised, articulate and convincing
  • Ability to work well in a team, to shine as an individual and to maintain a sense of humor.
  • Effective at project management and ability to organise and re-prioritise while operating within a fast-paced environment, and maintaining attention to detail

 Got what it takes? We’d love to hear from you.

Additional Information

Digitas is The Connected Marketing Agency, committed to helping brands better connect with people through Truth. Connection. Wonder. With diverse expertise in data, strategy, creative, media, and tech, we work across capabilities and continents to make better connections and achieve ambitious outcomes through ideas that excite, provoke and inspire. Curious and fully transparent, we are always examining real human behavior to create authentic connections—between brands and consumers, clients and partners, and ideas and outcomes. Digitas has 3,300 employees across 12 countries and 24 offices, with an extended network via Publicis Media of over 23,500 employees present in more than 100 countries worldwide. To connect with Digitas or learn more, visit

 What we’ll offer you: 

  • A creative, fun and rewarding team culture where collaboration is key 
  • All the benefits of being part of a global network with a Wholeself program, Learning & Development opportunities, flexible working and an industry leading parental leave policy  
  • Opportunity to work with a diverse workforce across the network 
  • Confidential 24 hour support via our employee assistance programme 

Digitas, as a part of Publicis Groupe, believes that our people are our greatest asset. Our people are chosen for their personalities, their ethics and professional qualities without any exclusion, preferential treatment or discrimination. We are proud to be an equal opportunities employer and do not discriminate by reason of age, gender, gender identity, race, sexual orientation, nationality, religion or disability or any other difference. We encourage applications from all qualified individuals and will provide appropriate assistance for candidates with disabilities or special needs throughout the recruitment process upon request. 

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