Epsilon is the leader in outcome-based marketing. We enable marketing that’s built on proof, not promises. Through Epsilon PeopleCloud, the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers anticipate, activate and prove measurable business outcomes. Powered by CORE ID®, the most accurate and stable identity management platform representing 200+ million people, Epsilon’s award-winning data and technology is rooted in privacy by design and underpinned by powerful AI. With more than 50 years of experience in personalization and performance working with the world’s top brands, agencies and publishers, Epsilon is a trusted partner leading CRM, digital media, loyalty and email programs. Positioned at the core of Publicis Groupe, Epsilon is a global company with over 8,000 employees in over 40 offices around the world. For more information, visit epsilon.com. Follow us on Twitter at @EpsilonMktg.

Immediate Supervisor: Account Director (AD)

Responsibilities include supervising a marketing team, managing client communication, managing production schedules, resolving conflicts, reporting, and presentations.

Essential Duties

Essential Duties and Responsibilities include the following.  Other duties may be assigned.

• Participate in client’s marketing planning process.
• Propose and promote strategic improvements to client’s program.
• Presentations, meetings and client communications
• Lead in project planning and scheduling
• Internal and external quotes and approvals
• Develop pricing and profit calculations and approvals
• Develop and oversee launch and production schedules
• Oversee all project workflow with production teams
• Coordinate outside vendor production
• Plan for future marketing requirements beyond current marketing programs.
• Increase efficiency of programs.
• Serve as liaison between client and creative, production, and data
•  Resolve program issues in a timely manner and help prevent future issues.
• Manage all data processing and program information, including reports and analytics.
• Manage and supervise staff and staffing needs and participate in hiring process.
• Analyze results of all marketing programs.
• Problem solve efficiently and effectively while improving processes and practices
• Ability to adapt to rapidly changing expectations

Position Nature and Scope of Activities:

The Account Supervisor leads the Account Management team ensuring timely, professional and profitable execution of their client’s programs.  The AS defines their direct reports goals, providing direction, support and performance evaluation.

Working Relationships:

Position will interact with every department in the company and will interface with client senior management.  Strong communication and administration skills are essential.

Experience:

• 8 Years + of related experience
• 3 Years + managing direct report(s)
• Must be comfortable with all aspects of Direct Marketing, specifically Email and Direct Mail; Online Advertising knowledge is a plus
•  Previous Automotive Marketing experience a plus; specifically understanding of Tier 1 Retail, CRM Retail and/or Digital Retail Marketing
• Strong knowledge of marketing techniques with the ability to implement to drive growth for clients
• Direct client interaction, providing program status and performance.
• Excellent written & verbal communication skills
• Able to work independently as a self-starter with strong initiative
• Highly organized and detail-oriented, while coordinating multiple projects simultaneously
• A strong MS Excel, Word and PowerPoint expertise is a must
• Must be familiar with the use of presentations, meeting minutes, and status reports
• Associate’s, bachelor’s degree or relevant experience preferred

Great People, Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer.  Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.

Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

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