Epsilon is the leader in outcome-based marketing. We enable marketing that’s built on proof, not promises. Through Epsilon PeopleCloud, the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers anticipate, activate and prove measurable business outcomes. Powered by CORE ID®, the most accurate and stable identity management platform representing 200+ million people, Epsilon’s award-winning data and technology is rooted in privacy by design and underpinned by powerful AI. With more than 50 years of experience in personalization and performance working with the world’s top brands, agencies and publishers, Epsilon is a trusted partner leading CRM, digital media, loyalty and email programs. Positioned at the core of Publicis Groupe, Epsilon is a global company with over 8,000 employees in over 40 offices around the world. For more information, visit epsilon.com. Follow us on Twitter at @EpsilonMktg.

What is CJ Affiliate

Empowered with the world’s largest and most established affiliate marketing network, the CJ Affiliate India team connects global brands and publishers to achieve scalable growth. Passionate about driving sustainable outcomes, the team thrives on providing meaningful solutions to real needs. The power of Epsilon data, collaborative culture and commitment to innovation, make this team the perfect space to grow one’s career. Daring to think big and drive bigger results is a core value that constantly inspires and gives the competitive edge to this team of diverse individuals.

Why we are looking for you?

This role is responsible for facilitating affiliate marketing activities in collaboration with Publisher Development global teams. The analyst is required to provide support in publisher audits, competitor analysis and enrolling publishers into advertiser's programs. Additionally, the role will be responsible for troubleshooting issues related to the publishers.

What you will enjoy in this role?

We reach billions of consumers by creating fair, transparent, and successful partnerships between advertisers and publishers.

We take just as much pride in our innovative technology and comprehensive data as we do in the expertise and dedication of our people. Our collaborative teams are equipped with advanced tools, training, and career development opportunities in order to provide our clients with cutting edge solutions, strategies, and support that drive meaningful results.

What will you do?

• Create and deliver performance reporting to support publisher initiatives: Competitive/Gap analysis, Recruitment, Strategy development, Payment Reconciliation, Monthly re-caps, etc
• Manage inquiry queues: Network Quality, Order Inquiries, Finance
• Contribute and build mass communication to both educate publishers on CJ initiatives or educate advertisers on publisher opportunities.
• Review and respond to pending advertisers’ offers and applications to generate new revenue-building opportunities.
• Proactively identify projects, automation, recommendations to better a publisher’s program.
• Responsible for responding to publisher queries and communications.
• Complete external and internal audits to identify new opportunities to target for the CJ Network
• Troubleshoot Publisher issues related to Network Quality/Compliance, Payment issues, Order Inquiry Management etc.
• Sound knowledge of prioritizing the tasks based on the needs of the team.

• Strong written and verbal communication skills
• A graduate in any discipline.
• 4-7 years of exposure in digital media/client services role
• Be a team player and work in a fast paced environment
• Sound knowledge on MS office suite
• Adapt to the changing environment and deliver under pressure
• Ability of multitasking and emphasis on attention to detail
• Ability to apply logical and analytical thinking
• Clear and effective communicator within CJ and when interacting with publishers
• A critical thinker and problem solver. Able to influence/develop strategies that contribute to publishers' overall objectives