Hi there! We’re Razorfish. We’ve been leading the marketing industry with our digital expertise since the start of the internet. But in 2020, we did a full reboot. What’s different? It all starts with people. Weird, wonderful, complex people - with diverse backgrounds in strategy, creative and technology. But no matter how different we are, we all have one thing in common. We believe our differences are our strength. So we push for inclusion, challenge convention and bring in new perspectives, to inspire new ideas. Because when we connect by understanding what makes people different, we can create unforgettable experiences that enrich lives.

Razorfish is hiring an Experience Lead (UX) for the amazing team. You are accountable for the UX track of work on multiple tracks of related work for one client in the alcohol and distribution market. While much of your day is spent working with my colleagues to help guide projects, you can often be found consulting with clients to shape strategies that deliver business value and customer satisfaction. You can articulate the highlevel strategy for a project or account but can also get right down into the weeds and create exceptional UX deliverables.

We will consider candidates residing in major cities within the USA including Atlanta, Chicago, Miami, New York, Boston, Detroit

Responsibilities:

•       Leads and balances multiple projects and/or work streams

•       Responsible for interaction design, task flow, behaviour, and navigation design

•       Demonstrates the information architecture and interaction design skills necessary to support client work

•       Ideates, sketches, and prototypes for desktop, tablet and mobile devices

•       Creates UX strategy, develops customer scenarios, conducts journey mapping and collaborates on persona development

•       Collaborates with Consumer Insights, Analytics/Data Science, and clients to apply data and insights to UX design decisions and to determine UX success metrics & KPIs

•       Contributes to estimation, project planning, practice development and new business pitches

•       Actively collaborates in crossdisciplinary idea generation and client co-creation sessions

•       Articulates rationale for approach in the context of both business and user needs

•       Defines processes and deliverables that meet project goals and are reasonable within operational, cultural and technology constraints

•       5+ years of experience working on complex software, transactional or ecommerce experiences, with medium to large-sized teams, preferably in a cross disciplinary digital agency

•       1+ years team management or team lead experience

•       Led multidisciplinary sketching and ideation sessions with teams and clients

•       Experienced in both agile and waterfall methodologies

•       Familiar with scoping and estimating UX tasks

•       Led the UX on a single, small to medium-size project (<$5M) and/or lead multiple tracks of work on large project ($5M+)

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or you may call us at +1-617-621-0200.