Technical Project Manager

  • Full-time

Company Description

Epsilon is the leader in outcome-based marketing. We enable marketing that’s built on proof, not promises. Through Epsilon PeopleCloud, the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers anticipate, activate and prove measurable business outcomes. Powered by CORE ID®, the most accurate and stable identity management platform representing 200+ million people, Epsilon’s award-winning data and technology is rooted in privacy by design and underpinned by powerful AI. With more than 50 years of experience in personalization and performance working with the world’s top brands, agencies and publishers, Epsilon is a trusted partner leading CRM, digital media, loyalty and email programs. Positioned at the core of Publicis Groupe, Epsilon is a global company with over 8,000 employees in over 40 offices around the world. For more information, visit epsilon.com. Follow us on Twitter at @EpsilonMktg.

Job Description

About this Role:

As a Project Manager, you will be joining an elite global team that focuses on cloud based infrastructure management.  You will be working alongside engineers, product owners, client services and various technology specialists to bring together projects. A Project Manager must be able to work independently, troubleshoot issues as they arise, adapt to the agile environment, and clearly communicate all stages of the initiative to key stakeholders.  

Job Responsibilities:

  • Excellent and versatile communication skills: can you understand a technical walkthrough and explain it in plain language to others?
  • Work with members of the Epsilon Product and Engineering teams to manage the most important organizational Initiatives.
  • Drive Stakeholders from all areas of the company to ensure clearly documented/defined scope and wins.
  • Understand the priorities of various internal projects and help steer organizational tradeoffs so we get the right things done.
  • Lead Planning and retrospective enhancements to drive continuous improvement
  • Work with a wide range of cross functional teams within the entire company: Engineering, Development, Infrastructure Management – you will be the central hub for ongoing work from a variety of teams.
  • Work as an in-demand helper to other teams to ensure delivery of cross team efforts.
  • Manage a variety of projects concurrently with varying degrees of scope and urgency. 
  • Understand the nuances of your projects and communicate to audiences from Senior Management to hands-on engineers so everyone has the information they need and can be effective.
  • Familiarity with Software Development Life Cycles (Agile, Waterfall, hybrid).
  • Experience with Amazon Web Services, Azure projects helpful
  • Flexible Technical background able to understand networking, DNS, servers, scaling and deployment automation technologies like Ansible or Terraform

What you are:

  • Motivated self-starter with strong interpersonal skills. Able to elicit cooperation from a variety of resources.
  • Able to coach development team(s) on scoping work for delivery cycles appropriately and control scope creep.
  • Able to work with a diverse team and adapt communication styles and message content to appropriate audiences.
  • Effective communication skills to mediate disputes and uncover hidden objections or concerns.
  • Excellent written and oral communication skills.
  • Able to anticipate problems and resolve them before they happen.
  • Experience with software integration projects that are across multiple teams.
  • Experience with managing remote teams.
  • Ability to adapt to a flexible process structure and comfortable with a startup and/or high growth environment where individuals sometimes serve in multiple roles.
  • Experience with JIRA helpful
  • Robust understanding of internet applications, intranets, extranets, applicable project management, bug and resource tracking software and team collaboration platforms.
  • Solid technical background with application programming, database and system design a plus.

Additional Information

Great People, Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer.  Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.

Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

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