Manager, Business Management

  • 100 E Penn Square, Philadelphia, PA 19107, USA
  • Full-time

Company Description

PHM is the leading health media agency in the US. We are designed for—and dedicated to—delivering best-in-class solutions that connect people with meaningful health and wellness solutions every day. Guided by our genuine passion for health and wellness, our work across the entire media ecosystem helps real patients navigate the most pivotal moments of their healthcare journeys. 

At PHM, we sit squarely at the intersection of Publicis Health, the largest Healthcare Communications network in the world, and Publicis Media, the number one buyer of media in the US. This gives us access to talent, technology and data to help us deliver the market-leading solutions that give our clients true competitive advantage.  

While we have grown to be the No. 1 agency in our industry, at heart we're still a startup. It's that energy and spirit of innovation that allows us to create bold and meaningful "health media firsts" for our clients, and to do it all with #phmlove. 

At Publicis Health, we are united around one purpose: to create a world where people are equipped and motivated to take control of their health. We transform healthcare marketing and communications into healthcare engagement. We believe healthcare marketing is healthcare, fostering healthy conversations, healthy behaviors and healthy people.

Job Description

The Manager owns small clients with direct responsibilities.  Accountable for day-to-day client financial management, tracking statements of value, and reporting with oversight by Supervisor or above. 

Key Responsibilities 

  • Project management for the lifecycle of financial deliverables from project start, job code creation, SOW generation, working media determination, changes of work, incremental funds, client accruals, invoicing, ad hoc reporting 

  • Development of basic fee statements of work and intercompany scopes 

  • Development of working media statements of work; Can read and interpret Media Buy Authorizations (MBAs) 

  • Proactive budget management and communication of budget status to stakeholders 

  • Weekly review of all project budgets, including fees, out-of-pockets, and working media 

  • Oversees the completion and accuracy of the financial deliverables calendar for internal and client deadlines.  Responsible that internal team is kept apprised of status on all jobs by issuing timely and accurate documentation and correspondence: 

  • Completes monthly invoicing and client mandated financial documentation, including, but not limited to: client accruals, reconciliation requests (per client MSA), client-tracking software 

  • Drafts and updates billing calendars 

  • Organizes financial deliverables 

  • Route materials for internal review/approval 

  • Gathers and analyzes necessary data 

  • Sends updates/notes/reminders to team 

  • Facilitates client financial discussions and has increasingly independent accountability 

  • Responsible for organization of files on both PHM and client shared sites 

  • Supports Supervisor 

  • Mentors and trains Associates in ways of PHM and how their work is directly connected to workflow and what it impacts 

  • Communicates effectively with direct manager, as well as cross-capabilities and levels 

  • Diligently and flawlessly executes on assigned projects 



  • Highly organized with great attention to detail 

  • Exhibits self-development and self-motivation 

  • Understands how the agency works and can best identify best in class ways of working for both internal and external stakeholders 

  • Intermediate understanding of scoping process, general media processes, and client financial responsibilities 

  • Expert knowledge in the purpose of and proper use of: time transfers, job code requests, Unified Staff Plan (USP) inputs, Mini-Mastersheet, billable reports, etc 

  • Ability to recognize and problem solve basic day-to-day issues, and properly escalate others to manager; also, learns from mistakes 

  • Excel enthusiast 

  • Experience, or affinity to learn, Pivot Tables, VLOOKUP, Subtotal, MATCH/INDEX required 


Additional Information

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