Hi there! We’re Razorfish. We’ve been leading the marketing industry with our digital expertise since the start of the internet. But in 2020, we did a full reboot. What’s different? It all starts with people. Weird, wonderful, complex people -with diverse backgrounds in strategy, creative and technology. But no matter how different we are, we all have one thing in common. We believe our differences are our strength. So we push for inclusion, challenge convention and bring in new perspectives, to inspire new ideas. Because when we connect by understanding what makes people different, we can create unforgettable experiences that enrich lives. Join us at razorfish.com.

KEY RESPONSIBILITIES:

Manage the delivery and program management of Paid Media programs, product launches, promotions for the paid mobile clients within Samsung.  Role is targeted to be based in Dallas. Role requires high client interaction skills, management of multiple workstreams, expertise in the paid media space including analytics and strategy.                                                                                                                                  •    Understand client business objectives & work with multiple client stakeholders; focus their feedback to guide towards an objective
•    Act as a trusted adviser to the client; identify solutions, approaches, and ways of working that best meet the clients’ strategic objectives, organizational barriers, and cross agency needs
•    Tackle issues when milestones are not met, mitigate against risks before they become issues, track/action against dependencies and be a team lead & champion. 
•    Drive the internal team towards more than just day to day work; push their achievement goals 
•    Lead teams through ambiguity and uncertainty 

A Senior Director, Project Management at Razorfish is equal parts PM guru, strategic thinker, consummate problem solver, trusted advisor, team leader, priority juggler and seasoned cat herder. 

People in this role go beyond just managing large accounts or portfolios…they’re also player/coaches, facilitators, collaborators, and community builders.  They roll-up their sleeves, they help teams see the forest through the trees, and they’re not afraid to color outside the lines. 

You are a Project Management expert who is also adept at client management and team leadership.  You will be accountable for delivery, the client relationship and ensuring we fulfill our promises (quality and timelines to the client and revenue / profit to the company). 

You thrive on building long-lasting partnerships with clients, quickly learn the nuances of their business and create impact by helping them to solve their complex challenges.

You’ll be leading portfolio of accounts / programs while providing daily leadership to large, multi-discipline teams in distributed global teams and clients to deliver digital solutions. 

You have a deep understanding about various commercial parameters / project types and their business impact on delivery.

You will help drive solution shaping, scoping, planning and costing for both new and organic business. 

You lead by example when setting up projects and programs – creating positive team environments.  You are great a building relationships and driving team collaboration.  You ensure that your teams foster individual development and set a high bar for performance standards.

·         Leads a $15M - $25M portfolio with primary delivery responsibility for an account / program of at least $10M.

·         Structures, establishes and manages integrated projects and programs to ensure quality, on-budget, on-time delivery.  Oversees the development and tracking of integrated estimations, project plans and metrics.

·         Manages large, complex project/program (50+ people / $10M project budget) to an acceptable level of risk by balancing scope, time, cost and quality.

·         Maintains awareness of the current industry environment that shapes opportunities for client solutions (i.e. news events, trends, mergers, etc.).

·         Provides vision, purpose, direction and motivation to team.  Clarifies and communicates program objectives and success criteria. Mobilizes team to execute.

·         Adapts and applies PM methodologies to meet program objectives and client business drivers.

·         Leads proposal efforts and can sell SapientRazorfish value proposition. Also able to identify and shape follow-up / cross-sell opportunities at existing clients. 

·         Leads diverse teams (i.e., multiple disciplines, across geographies, potential partners involved) to deliver integrated solutions that achieve measurable business results for our clients.

·         Accountable for project / engagement finances

·         Understands legal implications of an engagement. Drives contract negotiations.

·         Responsible for building and maintain relationships with client's senior leadership team

·         Establishes and maintains program / engagement communications including detailed status/ issues and executive level steering / governance

·         Manages the growth of the project / engagement team.

·         Contributes to PM discipline initiatives focused on consistent delivery quality, growing our PM talent and ensuring collaboration / knowledge sharing

·         Participates in recruitment and hiring activities, including interviewing and conducting hiring exercises within the Program Management Discipline.

Qualifications

o    15+ years of project management experience in delivering large digital solutions including customer / user experience, strategy, data and technology.  Experience implementing marketing / content, CRM and commerce platforms preferred. 

o    Proven track record leading multiple full project life-cycles from business development to final delivery.

o    Experience managing multiple projects simultaneously (preferably in an integrated program).

o    Extensive experience of leading technology projects and managing globally distributed teams of 50+ people

o    Familiarity with Agile and Iterative Development (or other new methodologies).

·         Client Relationship / Consultative Selling

o    Extensive experience in consulting and/or client-facing role

o    Client management experience with primary accountability for peer-level client relationships at the executive level, C-level preferred.

o    Accountability for budget or client revenue of $10M

o    Accountability for a $15M-$25M portfolio accounts / programs

o    Experience helping to drive business development efforts and/or selling consulting services with new and existing clients.

o    Familiarity with shaping and delivering retainer type engagements including AOR and capacity based agile delivery teams

o    Proven track record of leading large RFP responses / sales pursuits

Requirements:

·         5+ years in a leadership role within a consulting or digital agency

·         Direct managerial responsibility for up to 10 individuals.

·         Proven player / coach that can seamlessly transition between the big-picture and the tactical details

·         Excellent presentation, negotiation and facilitation skills.

·         Openness to travel and work at client offices.

Education:

·         Bachelor’s degree required or equivalent military experience

·         MBA / Master’s degree preferred

·         Degree in Computer Science, Engineering, or Business or related field desired

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or you may call us at +1-617-621-0200.All your information will be kept confidential according to EEO guidelines.