- 555 Aviation Blvd, El Segundo, CA 90245, USA
PHM is the leading health media agency in the US. We are designed for—and dedicated to—delivering best-in-class solutions that connect people with meaningful health and wellness solutions every day. Guided by our genuine passion for health and wellness, our work across the entire media ecosystem helps real patients navigate the most pivotal moments of their healthcare journeys.
At PHM, we sit squarely at the intersection of Publicis Health, the largest Healthcare Communications network in the world, and Publicis Media, the number one buyer of media in the US. This gives us access to talent, technology and data to help us deliver the market-leading solutions that give our clients true competitive advantage.
While we have grown to be the No. 1 agency in our industry, at heart we're still a startup. It's that energy and spirit of innovation that allows us to create bold and meaningful "health media firsts" for our clients, and to do it all with #phmlove.
At Publicis Health, we are united around one purpose: to create a world where people are equipped and motivated to take control of their health. We transform healthcare marketing and communications into healthcare engagement. We believe healthcare marketing is healthcare, fostering healthy conversations, healthy behaviors and healthy people.
The Media Supervisor plans, develops and buys advertising media programs for assigned clients. Manages campaign, begins to build relationships with mid-level clients, leads projects from start to finish, and begins to manage Coordinators. Work directly with clients.
Deep, expert understanding of media buying and planning. Basic knowledge of all other media categories.
Continuously learning technology
Demonstrates solid knowledge of cross channel media tools and response forecasting
Exposure to both online and offline media
Knows both HCP and DTC media landscape and can speak to either
Has elevated knowledge set in at least one area or channel to “expert” level
Sees bigger picture of media (how job relates to total organization), understands broad- based, total function marketing concepts and the media marketplace
Understanding of advanced computer, technical, and analytical concepts
Ability to exercise more advanced media skills (e.g., posting, project ratings, etc.)
Advanced applications of math to media concepts
In-depth understanding of software related to media disciplines
Expertise in Microsoft Power Point; Excel and Word as well as media software appropriate for position
Internal: Operations, Tactics and Strategy
Prepares media plans
Accountable for on-time, on-budget campaigns, and quality assurance of all ad placements. Drives the process. Oversees detail. Develops tactical plans.
Leads the execution of approved media plans, maintains close relationship with publishers
Develops objectives & tactics. Owns the agency process
Lead, manage & prioritize multiple projects simultaneously
Assists in developing the scope of work including allocating hours by project
Strategy: Maintains the integrity of the client’s brand and communication strategies throughout all executions. Contributes strategically to brand positioning and marketing plans. Solid knowledge of clients’ strategic drivers and objectives. Leads development of media recommendations. Partners with internal teams and client to define client’s media strategy (online and offline). Determines most effective media vehicles
Analysis: Transforms campaign metrics and market research into actionable customer insights, observations, and implications. Identifies target audiences for online advertising (based on data and consumer profiles). Calculates effectiveness and ROI of potential media vehicles. Performs campaign analysis; identifies & resolves issues. Assists in the development of results analyses, which include insights and implications of data. Transforms research data into actionable customer insights, observations and conclusions
Buying: Develops cross channel request for proposals (RFPs), evaluates proposals, and finalizes buy recommendations. Negotiates best price for media space or time. Involved in core pricing negotiations. Buys negotiated media space, time, placement
Proactively identifies/resolves/escalates campaign execution issues in a timely manner
Demonstrates ability to lead internal discussions with regards to media recommendations
Openly reaches out to leverage learnings with all capabilities
Extensive knowledge of the role, strengths and weaknesses of a variety of media channels
Consistently leads internal and external discussions in all media topic areas. Active participant in meetings
Consistently keeps team “in the loop” on status of projects verbally and/or in writing
Ability to proactively solve problems and improve processes and efficiencies;
Ability to run cross-team meetings;
Ability to build relationships, lead, and communicate across work groups;
Takes initiative and shows accountability for oneself and teams work.
Managing and Leading Others:
Creates and fosters team motivation, consistent positive attitude that influences others.
Accountable for internal training of junior-level team members
Management of direct report's time and resources;
Attains competent level of: Ability to train and develop self and others; Delivering quality, actionable feedback; Goal and priority setting; Adaptable/flexible management style; High hiring standards.
Demonstrated commitment to Company’s recruitment and interviewing efforts. Demonstrated commitment to employee development including onboarding of new employees, training, and/or mentoring
Builds trusting relationships with client counterparts.
Able to lead clients through media programs and address media related questions
Leads partner negotiations on behalf of clients
Day-to-day client resource and can lead the client through multiple programs from start to finish
Professional, articulate, mature in all aspects of client relationship building
Communication: Strong public speaking and presentation skills. Ability to write clear, cohesive, client-ready documents. Strong written and verbal interaction with internal teams (marketing, other capabilities, outside vendors).
Vendor management: Well versed in vendor landscape, ensures core technologies are being evaluated and drives agency POVs.
Understands clients’ business and goals & how they translate into media strategy
Establishes planning and buying point-of-contact relationships with key media vendors
Exhibits Integrity and Trust
Exhibits Self Development
Adherence to agency procedures (on-time and accurate timesheets, GDPs, 360 feedback)
Proven ability to lead people and projects
Experience with SEO and paid search
Knowledge of ad serving technologies (Atlas and others)
Knowledge of media tools (@Plan, AdRelevance, Web R/F)
5-7 years advertising experience, preferably within media; online media experience preferred
Pharmaceutical industry a plus
All your information will be kept confidential according to EEO guidelines.