Supervisor, Search

  • 35 West Wacker Drive, Chicago, IL
  • Employees can work remotely
  • Full-time

Company Description

About Zenith:

Zenith is The ROI Agency, we succeed when our clients succeed. We have a simple strategy: motivate our people, deliver great work, and delight our clients. Clients want to work with happy and motivated people. We have a superb Talent team, helping the agency recruit, develop and retain the industry's best talent. We're constantly striving to create a winning culture and we're delighted that 91% of our people would recommend us as a great place to work. We are single mindedly focused on delivering great work. We have a consistent track record of making our clients' communications more effective. Our goal is to achieve commercial marketing success. We don't set out to win awards but see them as a function of great work. Our greatest credential is our client list. Every day we work on challenging business and communication issues, in partnership with great client marketing teams. We are proud to have worked with many of our clients for 10 years or more and are equally proud of our new relationships. To learn more, visit www.zenithmedia.com

Job Description

Overview:

The Supervisor, Search is tasked with overseeing a team of Sr. Campaign Managers and Campaign Managers in the creation, execution, reporting, and optimization of clients’ search campaigns. They will be responsible for a strong attention to process and detail, and applying it towards a best in class search program that meets or exceeds client objectives. Alongside the Associate Director, the Supervisor will serve as a primary day to day point of contact for Strategy, Investment, and clients.

Job Description:

·       Manage search campaign performance against client goals

·       Budget and performance projections for testing new search partners or technology

·       Assume accountability and ownership of Search campaign execution for assigned client accounts, including a weekly/daily status control sheet

·       Recommendations for using search to support new client objectives or campaigns

·       Embrace and encourage a culture based on teamwork, collaboration, and intellectual curiosity

·       Adopt established account management standards and enhance campaign best practices

·       Maintain accountability for QA procedures across upcoming and live campaigns

·       Regularly challenge the status quo and bring innovation to all levels of the organization

·       Performance reporting with insights and optimization recommendations

·       Delegate projects across the team as needed

·       Review client deliverables for quality and ensure that any recommendations are sound and viable

·       Partner with Associate Director to develop processes for improved work flow within Zenith and between agency partners and vendors

·       Maintain stellar relationships with the vendor partners to further advance Zenith as a preferred client partner

·       Providing formal training to new team employees

·       Developing and presenting Search best practices to internal agency partners

·       Selling in recommendations for new campaigns and strategies

·       Optimization recommendations for existing campaigns based on reporting and analysis

·       Working to master, identify, and communicate trends in search and in client industries

·       Invest in the development of junior team members through regular 1:1 meetings, identifying career development opportunities, being a sounding board for questions, building a technical-based skill-set

·       Fiscal accountability for proper investment of media dollars as outlined in agency IOs

·       Participate in billing and forecasting exercises for senior management, including monthly client billing audits

Qualifications:

·       Bachelor’s degree, concentration in business, marketing, or advertising preferred

·       2-4 years of account management experience in online advertising, SEM, or eCommerce; client side or agency side preferred

·       Deep knowledge of ad serving platforms and online analytic solutions

·       2-4 years of digital marketing, search engine, display, programmatic, and / or social marketing preferred

·       1-2 years of demonstrated success in managing and leading people

·       Demonstrated problem solving, organization, and project management skills

·       Ability to work independently and balance multiple tasks

·       Strong attention to detail and the ability to move at an agile pace

Additional Information

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