Account Manager (e-Commerce)

  • Full-time

Company Description

We are Zenith. We invented the media agency in 1998, and 12 years later we were the first to put effectiveness at the heart of our work, when we became the ROI Agency. For us, ROI is about improving the fortunes of brands. All 450 of us come to work every day with the aim of leading our clients down more profitable paths.

But that is getting harder. With new channels, data sources and technologies multiplying the decisions you have to make every day, there are so many possible paths to success. At the same time, the asks of communications are bigger than ever: ‘make my brand no.1’, ‘help me become the most loved brand in the category’, ‘get me growth whilst my competitors decline.’ So we HAVE to help clients make bolder moves. We need to take them down different, braver, more profitable paths. That’s what we do.

Zenith is one of five distinct agency brands within Publicis Media, one arm of Publicis Groupe. Publicis Media is a brand led organisation powered by the scale and insight of the practices; Publicis Media Exchange, Publicis Media Content, Performics, Data Sciences and Commerce.

Performics is the performance marketing arm of Publicis Media, in this role you will be working for the Zenith Performics Team. Performics is an industry leading performance marketing agency.

Job Description

We are currently on the lookout for a talent eCommerce Account Manager, who will lead the team in performance and strategic implementation on one of the world's largest consumer electronics company; HP. You will work very closely with HP’s EMEA Marketplace Center of Excellence, our agency’s top ecommerce client, and have fortnightly contact with local HP offices in the region.

Your primary focus will be to ensure the delivery of day-to-day Amazon Advertising activity, working towards set performance targets and ensuring that campaign implementation is in line with agency best practice, driving ecommerce success for your client.

Reporting directly to the Account Director, the Account Manager must be motivated & have a desire to be a leading figure within the team.

Responsibilities:

  • Improve communication flows and assist calls with local HP teams
  • Manage 1 Account Executive
  • Ensure quality assurance processes are adhered to
  • Deliver client account growth strategies and innovation roadmap
  • Analyse wider industry and market trends and how these apply and affect client’s account performance
  • Ensure client and agency targets are achieved and effectively growing eCommerce revenue
  • Ensure smooth billing processes are in place and manage finance reconciliations

Qualifications

To ensure this role is the correct fit for your next career move, we ask that you match up with the following skillset:

  • Solid ecommerce related experience
  • Demonstrable experience in E-commerce particularly Amazon Marketing Services
  • Demonstrable experience working in Performance Marketing
  • Experience in managing a direct report
  • Be strategic and commercially minded in planning goals for your teams as well as being able to shape and develop an innovation roadmap
  • Advanced knowledge of Microsoft Excel & PowerPoint

Additional Information

Starcom is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.

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