Heartbeat is the full-service marketing agency for healthcare Challenger Brands. It’s our lifeblood to help these brands overcome their competitive challenges and rise above the expectations. That means we never take the easy road. We are a crew of optimists and activists who believe that “Never Been Done” doesn’t mean “Don’t Ever Do.”

That’s the philosophy, here are the creds: 250+ employees between NYC & LA; strategy, creative, media, & technology under a single roof; a pile of industry awards for our work (Clio, OMMA, MM+M, MANNY) and our agency (4x Best Place to Work from Ad Age & MM+M). We are especially proud of our industry-leading commitment to diversity & inclusion, with recognition from Med Ad News as a D&I Champion.

If you want to surround yourself with partners who are insightful, inventive, and courageous—well, you just hit the motherload.

Job Description:  
 
Heartbeat Ideas is looking for an Account Supervisor to help us develop, nurture and grow our relationships with top-tier healthcare clients. The Account Supervisor must become an expert in our clients’ businesses and be the clear voice of the client within the Agency. It is their job to ensure that all of our clients’ needs are being met as well as proactively explore ways to further service and grow these relationships. 

Job Requirements: 

• 4+ years of Account Management experience  

• Exceptional client management relationship skills   

• 2 + years interactive marketing experience 

• Both DTC and HCP Healthcare experience a must  

• Proven ability to manage and grow marquee accounts  

• Knowledge of web development, Rich Media and online media 

• Ability to rapidly grasp client marketing objectives 

• Oncology or respiratory experience a plus 

 
Candidate Should Possess:  

• Knowledge of the pharmaceutical and healthcare industries  

• Excellent written and oral communication skills     

• Ability to give presentations  

• Ability to manage multiple client contacts  

• Strong educational background  

• Ability to learn quickly and handle multiple tasks  

• Ability to analyze data (site metrics, media performance metrics) 

All your information will be kept confidential according to EEO guidelines.