Publicis Sapient is a digital transformation partner helping established organisations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

Senior Salesforce Consultants are responsible for implementing and customising Salesforce solutions, providing leadership, building to Salesforce Best Practice and ensuring the quality of delivery.

Your Impact

You will implement Salesforce Solutions by:

• Leading the capture and understanding of client’s requirements, through meetings, planning and facilitating workshops
• Defining client needs and recommending solutions
• Leading the analysis of business requirements into a backlog of functional epics and stories
• Maintaining strong and close communication with the client to prioritise functionality and gather feedback  
• Leading the configuration of Salesforce products
• Providing leadership and guidance to more junior members of the team
• Ensuring the quality of the delivery through close collaboration with QA/Testers

You will support and inform users by:

• Defining possible client solutions or alternatives
• Understanding and gathering client’s requirements and recommending applicable approaches
• Writing reports for users based on Salesforce data
• Producing and delivering conceptual and functional analysis for data and process models
• Creating guidelines for users

Your skills & experience

• Proven experience of working in-depth with the Salesforce platform
• Salesforce Admin 201 certification and other Salesforce certifications

Behavioural Skills

• Proven client facing experience and success
• Demonstrable collaborative and supportive team player
• Strong communication and organisational skills

Technical Skills

• In depth knowledge of Salesforce products and solutions
• Agile project management & scrum master skills
• Knowledge of change management best practices
• Experience delivering user training
• Knowledge of Automated Deployment

Benefits

• We have got you and your family covered with 25 days paid annual leave (plus bank holidays), life assurance, dental insurance, income protection, critical illness cover, private healthcare for you AND your family (pre-existing conditions included), and a pension
• We know the importance of health and wellbeing so offer you extensive retail discount offers and further reimbursement towards activities that contribute to a healthier lifestyle
• Our beautiful Turnmill office isn’t currently open to meet over complimentary barista-made coffee but our teams have been busy replicating face-to-face social activities through learning languages virtually, yoga sessions, having a laugh at our online summer fairs and so much more
• We are proud to actively invest in your learning through various learning platforms
• Diversity and inclusion aren't just buzzwords. We offer an inclusive environment through our inspirational business resource groups and work with you to give back to the local community through CSR  efforts