Group Account Supervisor

  • 375 Hudson Street, New York, NY
  • Full-time

Company Description

Walk the halls of SSW and you'll find a rather spirited and passionate group of people. It's a stimulating assembly of professionals—writers, managers, strategists, art directors, planners, analysts and developers.  

We believe the only way to move people to live healthier, happier lives is to create ideas that move them emotionally. Never powered by reason alone, people – whether they’re consumers, caregivers, doctors or payers – are motivated to take action by emotion. Only when people feel something will they be willing to do something.  

For decades, Saatchi & Saatchi Wellness has provided consumer and professional marketing, strategic consulting and medical education to pharmaceutical and wellness brands. Today, we're dedicated to continuing that legacy by raising the bar and crafting award- winning work online, on-air, in print and in-office. Going beyond addressing simply the absence of illness, our vision is to inspire a healthier, happier world. Together, we strive to help brands thrive in today’s culture of wellbeing by leveraging the power of Wellness IntelligenceSM. 

Job Description

Agency Operations

  • Helps guide process, details, and helps develop tactical plans.
  • Finances: Helps to develop and administers clients’ budgets based on accurate estimating and tracking of hours, out-of-pocket expenses, and reconciliation against estimates. Raises client awareness as to when changes in client direction affect estimates. Thorough knowledge of contract and its implications.
  • Sound decision making regarding hours dedicated to jobs, what to prioritize. Good understanding of all basic financial tools necessary to account management
  • Trouble shoot: Solution oriented. Knows when things might get off track in agency operations. Uses experience and judgment to proactively solve for potential problems before they get too big. Ability to identify client issues, and work with Account Lead to moderate conflicts and influence management decisions


  • Understanding of the therapeutic category, the audience and at least two channels. Basic knowledge of at least one other category, and another audience.
  • Continuously learning technology
  • Demonstrates and applies knowledge of assigned brands
  • Ensures team adherence to agency process.


  • Vision: Works with team lead to help develop communication objectives & strategies (e.g. marketing/ brand platform briefs). 
  • Demonstrates passion for the brand

Tactics and Execution

  • Supports with the Development of marketing/ brand platform briefs.
  • Production: Manages the production of client-approved marketing tools
  • Creative: collaborates on creative brief development
  • Works with team members in developing the writing and preparation of marketing communications plans and proposals
  • Communication: communicate key Client issues/ initiatives to team accurately and in timely manner
  • Demonstrates the ability to think creatively and strategically
  • Basic knowledge of PHCG businesses, offerings, and tools

Client Relationship

  • Builds trusting relationships with client counterparts.
  • Relationship: Frequent, positive client contact with key clients
  • Supports the team lead to ensure everyone is focused on brand strategy and positioning: client, account team, and other internal departments
  • Agency Champion: Understands, communicates and advocates the agency POV (point-of-view).
  • Ensures client is kept apprised of all account activity: this includes ultimate responsibility for ensuring that appropriate written reports are delivered accurately and quickly.
  • Supports in ensuring timely, accurate client documentation & correspondence


  • Exhibits Integrity and Trust
  • Exhibits Self Development
  • Bachelors degree
  • MBA, Masters in Marketing or related discipline preferred
  • Experience in healthcare communications environment preferred
  • 5+ years experience

Additional Information

All your information will be kept confidential according to EEO guidelines.

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