With over 20 years of experience, CJ Affiliate is the most trusted and established name in affiliate marketing.  As a performance-based marketing channel, we help advertisers acquire new customers and increase sales to current customers, while facilitating compensation to publishers for every action they drive. We reach billions of consumers by creating fair, transparent, and successful partnerships between advertisers and publishers.

We take just as much pride in our innovative technology and comprehensive data as we do in the expertise and dedication of our people. Our collaborative teams are equipped with advanced tools, training, and career development opportunities in order to provide our clients with cutting edge solutions, strategies, and support that drive meaningful results.

Under Publicis Groupe’s solution hub Publicis Media, CJ Affiliate has the resources and commitment to offer a truly customer-centric approach to affiliate marketing across our 14 offices worldwide. Above all else, our greatest asset has always been our people, and we are honored that that some of the best and brightest in the industry choose to call us home. We hope you will, too. 

Advertiser Services Consultants play a key role in supporting CJ’s advertisers and internal account teams. Advertiser Services becomes a subject matter expert on CJ technology to provide front-line technical support for all CJ advertiser clients and any relevant account teams. Additionally, they are responsible for providing support on a variety processes that require working with other teams, such as Legal, Finance, Client Integration, Client Development, and more.

Do these things interest you? You will:

• Become a subject matter expert in CJ technology, such as tracking, and help explain the ins and outs or troubleshoot issues
• Know and deliver support on contractual processes
• Assist CJ account teams and their clients with tracking technology and internal process support and troubleshooting
• Create and maintain documentation offerings to share with clients to increase efficiencies in troubleshooting
• Provide high-level best practices to self-service advertisers for program and technology management
• Work on goals and projects that will enhance the client experience, such as automating team processes or enhancing documentation for clients.

• You have a Bachelor's Degree or related work experience

• Strong customer service skills with at least 1-3 years of experience in a position that involves direct client interaction.

• Excellent phone, written, and interpersonal skills.

• Aptitude for learning technical concepts, such as basic HTML knowledge

• Ability to collaborate on a team

• Strong problem solving, analytical, and follow-through skills.

• Proficient with Microsoft Office (Excel, Word, and PowerPoint)

• Known of Salesforce and JIRA is preferred, but not required

Why CJ Affiliate? 

CJ Affiliate is the leader in Affiliate Marketing.  We take pride in our innovative technology, comprehensive data solutions and our people.  We equip our teams with advanced tools, training and career development opportunities all to provide cutting edge solutions, strategies and support to deliver high quality results for our clients. We work in an energetic, results-oriented, collaborative, team environment that recognizes exceptional performance. As we evolve and grow as a business, so do you.   

We're a community of creative and passionate problem solvers who go the distance to tackle the tough questions, think outside the box, and drive intelligent growth, for our clients—and ourselves. We foster and embody an inclusive and collaborative culture where diverse perspectives are sought, relationships are valued, and people feel accepted with a sense of belonging in expressing themselves authentically. We pride ourselves in having a workplace environment that values both work and play. Business Resource Groups, Fun team outings, office events, and flexible time off mean a work life balance with colleagues that turn into lifelong friends.

Conditions of Employment

All job offers are contingent upon successful completion of certain background checks which unless prohibited by applicable law may include criminal history checks, employment verification, education verification, drug screens, credit checks, DMV checks (for driving positions only) and fingerprinting.

Great People Deserve Great Benefits

We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly.  If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career. 

For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. 

Applicants with criminal histories are welcome to apply.

CJ Affiliate is an Equal Opportunity Employer. CJ Affiliate’s policies prohibit discrimination against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, or any other characteristic protected by applicable federal, state or local law. CJ Affiliate also prohibits harassment of applicants and employees based on any of these protected categories.

CJ Affiliate will provide accommodations to applicants needing accommodations to complete the application process.

#LI-LM1