Associate Digital Product Manager

  • 2911 Grand Avenue, Miami, FL, United States
  • Full-time

Company Description

We’re a digital design firm creating at the world-class level for over 20 years. At our core, we’re passionate about strengthening the relationship between brands and consumers by pairing the right technology with thoughtful design. With offices in San Francisco, San Jose, and San Luis Obispo –we’re a California firm with a unique culture that can’t be replicated. Our people are the key to everything here at Level and we live by purpose, passion, hustle, and pride.

Job Description

Core Responsibilities:

  • Participate in client stakeholder discussions
  • Drive low level detail discussions
  • Capture requirements
  • Document acceptance criteria in an agile fashion
  • Coordinate with creative and content team to drive final requirements
  • Work with offshore development team to support implementation

Additional Responsibilities:

  • Responsible for driving transformation from outputs (projects) to outcomes (products) and shifting our ways of working to a product mindset (speed / quality / value)
  • Prioritize & manage product backlog
  • Develop strong and deep understanding of the client organization’s goals and priorities, competitive market positioning and market differentiation
  • Partner with internal stakeholders to identify new product ideas/concepts based on industry and market trend analysis
  • Responsible for Product Ownership including problem framing, opportunities shaping, backlog management, development stages, and pilot & rollout planning
  • Implement learnings to optimize product and operations to promote data-driven decisions throughout product lifecycle
  • Analyze customer feedback and data to identify important issues that need to be addressed
  • Foster product thinking, mindset and rigor through harnessing data-driven decision making and test-and-learn practices and methods
  • Develop and test hypothesis partnering with Customer Research teams to generate objective evidence and leveraging data-driven decision tools and methods
  • Establish a prioritization model rooted in organization’s market differentiation and strategic themes to prioritize feature, user stories and technology enablers, processes and policies based on customer needs, economic view and strategic implications
  • Understand customer/user needs to define clear feature requirements, user stories and acceptance criteria
  • Prioritize the program and team backlog based on assessment of customer and business value
  • Partner with cross-functional team members (across engineering, design, data science, etc.) through design, development and testing of concepts, product features leveraging integrated fast learning cycles

Qualifications

  • 1-3 years of experience, as a guide
  • Strong communication and organization skills with both internal team and clients
  • Ability to work with multiple domains - PMs, Tech, QA, Creative
  • JIRA & Confluence experience 

Additional Information

All your information will be kept confidential according to EEO guidelines.

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