Account Supervisor

  • Full-time

Company Description

Hi there! We’re Razorfish. We’ve been leading the marketing industry with our digital expertise since the start of the internet. But in 2020, we did a full reboot. What’s different? It all starts with people. Weird, wonderful, complex people - with diverse backgrounds in strategy, creative and technology. But no matter how different we are, we all have one thing in common. We believe our differences are our strength. So we push for inclusion, challenge convention and bring in new perspectives, to inspire new ideas. Because when we connect by understanding what makes people different, we can create unforgettable experiences that enrich lives.

Job Description

Razorfish is looking to hire a full-time Account Supervisor to the team to manage a large life sciences account. The ideal candidate must have experience with 360 campaign work, and strong digital skills.

Responsibilities:

  • Manages tactical initiatives for the Client's business; maintains a focus on the short-term deliverables, concurrent with a firm understanding of client's long-term goals.
  • Communicate regularly with client on status, time-line, budget, deliverables, performance reporting, competitive analysis and other follow-up items.
  • Assists Account Director in preparation of presentations and other materials needed for client meetings or demonstrations.
  • Coordinating client/brand team meetings, including project kick-off meetings, weekly update meetings and periodic update meetings with the client.
  • Submits proposals, suggested concepts, and estimated budgets to client for approval in conjunction with Account Director.
  • Coordinate and participate in all internal client-related meetings, keeping on top of client's projects and current status; responsible for related internal follow-up.
  • Work closely with Project Management to monitor and direct as necessary the day-to-day project flow. Provide clear and timely direction to all other agency departments: team meetings, work order process with Project Managers, banner checking, creative/media briefs, task/status reports, contact reports, planning documents, or similar communication vehicles.
  • Supports billing and financial reconciliation activities, including monthly revenue recognition and projection direct responsibility.
  • The ability to successfully organize, prioritize and manage multiple projects in a deadline-driven environment is a must.
  • Effective problem-solving skills, specifically the ability to assess situations, evaluate options, make decisions, draw conclusions, and exercise judgment, are required. 

Qualifications

  • 6 - 8 years of experience in Client/Account Management Bachelor’s degree or equivalent experience required.
  • Must have proven experience in 360 campaign development, with experience in TV/Video, print and strong digital chops
  • Must have experience with talent management and asset trafficking
  • You are client facing, can self operate and self manage
  • Must possess strong verbal and written communication skills, interpersonal skills, a positive attitude, and the ability to thrive in a collaborative agency environment.
  • The ability to successfully organize, prioritize and manage multiple projects in a deadline-driven environment is a must.
  • Experience with global accounts is considered a plus
  • Effective problem-solving skills, specifically the ability to assess situations, evaluate options, make decisions, draw conclusions, and exercise judgment, are required.

Additional Information

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or you may call us at +1-617-621-0200.

Privacy Policy