VP, Account Services (Freelance)

  • Contract

Company Description

Bold. Results. Rauxa is the full-service agency helps brands such as Verizon, Alaska Airlines and Audi to grow and thrive through Personal Digital Transformation. Founded in 1999 and with a uniquely independent spirit, Rauxa is powered by a team of over 300 creators, technologists, scientists and practitioners with locations in New York, Los Angeles, San Francisco, Seattle, Orange County and Dallas. Rauxa is part of Publicis Media, one of four solution hubs within Publicis Groupe.

Job Description

Rauxa is seeking a savvy, experienced marketing agency leader for a temporary VP, Account Services position! This position is currently remote, but would be based in any of our office locations  (NY, California, Seattle) once our offices reopen.  

This is a freelance assignment and requires working with clients and teams on both the east and west coasts.  The ideal candidate is flexible, adaptable and strategic leader and problem solver who is also willing to roll up the sleeves to deliver work while mentoring and guiding a small team.  You should have data-driven marketing chops with a digital marketing background and outstanding client service, leadership and collaborative skills. Agency experience is a must as well as experience leading/driving strategy, communication and creative development for integrated campaigns. Experience with CRM, paid media and TV production is also desired.

What You’ll Do:

  • Be the senior account lead for assigned client accounts, maintaining direct, day-to-day, senior level client contact
  • Grow agency revenue by actively seeking new projects from client contacts and industry contacts
  • Proactively provide the client with thought leadership and strategic guidance, and business building ideas, determining the best solutions to fulfill the needs of the client
  • Collaborate with agency partners and department leads to deliver world-class work to our clients on time, on strategy, on budget, and with superior quality
  • Be an advocate for client needs across departments within Rauxa to provide superior client service
  • Maintain a superior level of knowledge in all aspects of one-on-one relationship marketing and digital marketing
  • Maintain a superior knowledge of data analytics and clearly articulate the value it adds to our clients
  • Effectively present, sell, and defend all agency work and proposals to clients
  • Guide the Account team to manage project profitability and drive top line revenue growth

Who You Are:

  • You have a bachelor’s degree in Marketing or Communications or equivalent work experience preferred
  • You have 13 or more years of recent experience in an Account Service role at an advertising, digital or marketing agency
  • You have prior experience leading and managing teams
  • You are a proven leader and new business hunter with demonstrated ability to sell in strategic solutions and recommendations to clients and aggressively grow agency revenue
  • You have a deep understanding of data analytics and loyalty campaign metrics including how to analyze and interpret results
  • You have a robust knowledge of Relationship Marketing, CRM, Direct and Digital Marketing
  • Experience leading development of brand-building integrated campaigns and TV creative development and production is desired
  • You are an excellent communicator with strong meeting facilitation and stand-up presentation skills
  • You are skilled in writing a killer data-rich presentation that tells a clear, persuasive story
  • You have outstanding project and process management and follow up skills
  • You have proven success in acquiring new agency business and growing client accounts from small projects to a multi-million-dollar accounts
  • You have exceptional interpersonal skills with a proven ability to build and maintain relationships with clients and agency colleagues
  • You are a creative problem solver with exceptional analytical skills
  • You are entrepreneurial and flexible, self-starter who thrives in fast-moving, dynamic work environments
  • You are proficient in Microsoft Office Suite including Word, Excel, and PowerPoint
  • You have the ability to work with teams and clients on both east and west coasts.

Sound like you? We'd love to hear from you!

Additional Information

All your information will be kept confidential according to EEO guidelines.

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