Hawkeye is the largest CRM agency in North America, with 931+ team members across 23 offices worldwide. The agency orchestrates experiences for people across their customer journey — leveraging human insight, the world’s best data, empathic creativity, and the most powerful technology available. We do all this to deliver business results for our clients, and to create more meaningful connections between humans and brands. We call these Connections Designed to Matter

For 20 years, Hawkeye has assembled the best talent across data, technology, creativity, and strategy, to solve complex business problems for some of the world’s biggest brands (Capital One, USAA, Microsoft, and Fiat Chrysler, to name a few). That’s a claim few agencies can make.

But, just as most of our clients are going through major industry disruption, so are agencies. And at Publicis Groupe, we’re leading that disruption. Over the past five years, we’ve made two of the biggest acquisitions ever: Epsilon (the world’s greatest data asset) and Sapient (a leading digital consultancy). We’ve also invested in developing tools like COSMOS, a proprietary A.I.- and machine learning-powered customer data platform, and Vulcan, a scalable dynamic creativity platform.

Hawkeye is Publicis Groupe’s CRM center of excellence. What does that mean, really? Well, we create highly personalized creative by leveraging data and technology. That creative drives impactful results for our clients. And now, with the capabilities of Epsilon, Sapient, and COSMOS, we have more capabilities than ever to scale our creativity.

Publicis Hawkeye is seeking a CRM Analyst. This position provides timely reporting on standard email marketing. Builds and maintains dashboard reporting. Aggregates data from disparate systems to provide a more holistic view of the customer journey.

The Skills that will Make You Successful:

• 2-5 years of relevant experience in CRM analytics
• Experience with CRM platforms such as Marketo, Eloqua, Salesforce Marketing Cloud, or similar SQL experience
• Experience with data visualization such as Google Data Studio or Tableau
• Familiarity with Google Workspace (formerly G Suite)
• A Google Sheets Guru
• Ability to operate and navigate within a rigid data and system environment
• Strong presentation and written communication skills
• Strong multi-tasking skillset
• Strong partner and relationship builder

All your information will be kept confidential according to EEO guidelines.