Epsilon is the leader in outcome-based marketing. We enable marketing that’s built on proof, not promises. Through Epsilon PeopleCloud, the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers anticipate, activate and prove measurable business outcomes. Powered by CORE ID®, the most accurate and stable identity management platform representing 200+ million people, Epsilon’s award-winning data and technology is rooted in privacy by design and underpinned by powerful AI. With more than 50 years of experience in personalization and performance working with the world’s top brands, agencies and publishers, Epsilon is a trusted partner leading CRM, digital media, loyalty and email programs. Positioned at the core of Publicis Groupe, Epsilon is a global company with over 8,000 employees in over 40 offices around the world. For more information, visit epsilon.com. Follow us on Twitter at @EpsilonMktg.

The position requires strong Oracle database knowledge to work on a complex rule based multi-channel marketing campaign platform supporting Fortune 100 companies.

• Setup/configuration of the development environment. 
• Analysis and design of new and enhanced features for the marketing platform as per business requirements. 
• Communication with development, product and production support teams etc. to deliver new or enhanced features and address issues/concerns. 
• Development of features as per design provided. 
• Assistance of Production Support team for troubleshooting issues. 
• Development work for automation of operational tasks. 
• Support system patch or version upgrade. 
• Collaborate with developers, project managers, business analysts and business users in conceptualizing, estimating and developing new software applications and enhancements. 
• Assist in defining software development project plans, including scoping, scheduling, providing time estimates for programming tasks and implementation plans. 
• Develop technical documentation to define the system components, development environment and implementation planning/strategies. 
• Provide guidance, and/or review the work of other team members. 
• Collaborate with leads to understand the testing and QA work items required.
• Capture all the important communications effectively.
• Administer full project documentation efforts in accordance with policy and procedure. 
• Work with cross-functional teams during crisis to address and resolve complex incidents and problems in addition to assessment, analysis, and resolution of cross-functional issues. 
• Update/create Knowledge Base Articles and case studies as necessary. Assist in the creation and improvement of Knowledge Management. 

• Developer with 5 - 9 years of experience required.
• Education: Bachelor’s degree in Computer Science, or equivalent.   
• Excellent skills in Automation and testing frameworks using tools such as Selenium/Cucumber. 
• Knowledge of Oracle, SQL and PL/SQL.
• Experience in testing and validating systems developed for complex enterprise applications (ERP, CRM, etc.) on large Oracle databases using SDLC methodologies (agile, waterfall). 
• Excellent in impact-analysis and root cause analysis. 
• Proven analytical and problem-solving abilities with ability to anticipate and avoid problems. 
• Experience in performance tuning, application monitoring and support of production applications with distributed teams. 
• Ability to work well within a team environment that includes geographically distributed team members. 
• Ability to debug and work on the validation /automation related work items assigned independently.
• Ability to work within tight deadlines and effectively prioritize and execute tasks in a high-pressure environment. 
• Ability to automate functionality and run frequent tests to ensure quality.
• Quality first and quality focused.
• Highly self-motivated and work in a consistent team environment.
• Strong communication skills (verbal and written) and an ability to communicate with internal and external customers and all levels of management, including communicating technical information to nontechnical audiences. 
• Ability to design and build flexible and extensible systems with focus on code reuse and generation. 
• Administer full project documentation efforts in accordance with policy and procedure. 
• Perform root cause analysis (RCA) and find out solution and guide the team as appropriate.
• Work with cross-functional teams during crisis to address and resolve complex incidents and problems in addition to assessment, analysis, and resolution of cross-functional issues. 
• Facilitate the design and implementation process for new products/projects, informing senior executive of alternatives. 
• Familiar with Application Development Life Cycle and be able to independently participate in each component. 

Preferred qualifications:
Technical: 

• Working knowledge of Automation of applications and experience in automotive marketing and/or CRM applications preferred. 
• Strong knowledge in Selenium/Java/Cucumber preferred. 

Non-Technical:  

• Good analytical and problem-solving skills. 
• Ability to diagnose and troubleshoot problems quickly to maintain operational stability. 
• Motivated to learn new applications and domain. 
• Possess appetite for learning through exploration and reverse engineering. 
• Strong time management skills. 
• Ability to take full ownership of tasks and projects. 

Behavioral Attributes:  

• Team player with excellent interpersonal skills. 
• Good verbal and written communication. 
• Possess Can-Do attitude to overcome any kind of challenges.