Associate Director, Project Management

  • Full-time

Company Description

PHM is the leading health media agency in the US. We are designed for—and dedicated to—delivering best-in-class solutions that connect people with meaningful health and wellness solutions every day. Guided by our genuine passion for health and wellness, our work across the entire media ecosystem helps real patients navigate the most pivotal moments of their healthcare journeys. 

At PHM, we sit squarely at the intersection of Publicis Health, the largest Healthcare Communications network in the world, and Publicis Media, the number one buyer of media in the US. This gives us access to talent, technology and data to help us deliver the market-leading solutions that give our clients true competitive advantage.  

While we have grown to be the No. 1 agency in our industry, at heart we're still a startup. It's that energy and spirit of innovation that allows us to create bold and meaningful "health media firsts" for our clients, and to do it all with #phmlove. 

At Publicis Health, we are united around one purpose: to create a world where people are equipped and motivated to take control of their health. We transform healthcare marketing and communications into healthcare engagement. We believe healthcare marketing is healthcare, fostering healthy conversations, healthy behaviors and healthy people.
 

Job Description

Oversees large scale, complex, and cross-agency projects within assigned capability, including onboarding of new clients. Serves as partner of one or more capabilities to manage a portfolio of projects and clients.

 

Key Responsibilities

·       Project Management

o   Maintains a clear understanding of the overarching strategy on all assigned projects

o   Manages project lifecycle including project plan adherence and insuring functional requirements are met per specification

o   Provides ongoing monitoring of progress: project lifecycle analysis, resource management, detailed timing/schedules, and project issues to capability leadership

o   Executes complex projects that involve multiple agencies and partners

o   Manages workload across multiple internal teams, agencies and clients

·       Process Management

o   Understands all facets of internal capabilities and agency process

o   Structures and leads project status reviews; promotes look back sessions

o   Champion for best practices

o   Helps build and maintain centralized process documentation for key elements of Capability Operations

o   Identifies areas for improvement within process; suggests and implements solutions

·       Scope Management

o   Leads scope management for assigned client(s)/capabilities to track all deliverables/output throughout the year

o   Manages project schedule and scope deliverables and ensures project progress from conception to completion while maintaining a clear and reasonable vision of “next steps” and the “big picture”

o   Develops risk and change management plans that accurately reflect the scope of work and resources available

o   Partners with the Business Management team to understand project financial health

 

·       Collaborative Management

o   Oversight of project managers within a capability

o   Develops accurate and informed roadmaps and project plans, and sets clear expectations with the team for their role in delivering to the project

o   Delivers instructions in a clear and concise manner, providing proper materials and documentation

o   Partners effectively with internal teams and clients; is receptive to opportunities for learning and growth

·       Other responsibilities as assigned

Qualifications

·       Bachelor’s Degree (BS/BA DEGREE in Marketing or related field a plus)

·       6-8 years of experience in project management in an agency setting

·       Experience and knowledge of the media space and/or healthcare highly desirable

·       Track record of successfully developing projects from start to completion, on time and within budget

·       Proficiency in Microsoft Office Suite, and tools similar to SmartSheet and MS Tools

·       Provides execution strategy thought leadership & is accepted as a trusted internal and external partner

·       Excellent interpersonal and communication skills, and a positive attitude to effectively communicate with a diverse audience including internal and client teams

·       Strong attention to detail with the ability to multitask

·       Ability to facilitate a solutions oriented approach to managing projects

·       Experience in identifying, managing and helping to mitigate project issues and risks

·       Must be able to work effectively as an individual as well as within a team

·       Acumen for data gathering of requirements and documentation

·       Ability to know when to ask questions. Intellectual curiosity. 

·       Ability to deal with multiple personalities and egos

·       Core project management skills and a love for delivering to the highest quality standards

·       Accountability and flexibility with the ability to work in a fast-paced environment

·       Ideal candidate must demonstrate project leadership and management skills

·       Demonstrates ability to define and implement professional standards for team participation, conflict resolution, problem solving, and communication (internal and external)

·       Thinks clearly and diplomatically when participating in a discussion to field complex or sensitive questions from internal groups

·       Experience with managing between two (2) and four (4) direct reports

·       Experience and passion for process improvement, ideation and implementation

Additional Information

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